According to a recent Slack survey, a staggering 43% of desk workers report feeling burned out. This problem is especially pronounced in the insurance industry, where the burnout rate stands at 39%, surpassing the national average of 35% and making it one of the top...
In today’s digital age, a county tax offices’ ability to actively encourage constituent engagement plays a crucial role in ensuring on-time payments and avoiding the pitfalls of late collections. Earlier tax payments are of paramount importance to the...
Mount Pleasant Waterworks (MPW), a South Carolina water and wastewater utility serving a population of 95,000, was struggling with an antiquated online payment system that impacted multiple aspects of its organization. Namely, the difficult-to-navigate interface...
Paperless billing adoption (the option to receive a bill digitally) has become an increasingly popular self-service option in recent years, with benefits for billing organizations, the planet, and optimal convenience for customers. Digitizing bill delivery can help...
Georgia Farm Bureau Mutual Insurance was created in 1958 by Georgia Farm Bureau, the state’s largest agriculture-based membership organization, whose mission is to advocate for Georgia’s farm families and for a strong agriculture industry. The organization has offices...
The term “digital payment adoption” (a.k.a. e-adoption or electronic payment adoption) may sound like an abstract concept, but it’s actually anything but — digital adoption is a critical metric that can have very real consequences on your organization’s day-to-day...
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