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The Key to Preventing Insurance Agent BurnoutÂ
According to a recent Slack survey, a staggering 43% of desk workers report feeling burned out. This problem is…
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What’s Causing the Insurance Talent Shortage (and How Can Carriers Cope)?
It’s become increasingly difficult to ignore: the insurance industry is facing a major talent shortage that is only just…
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Video: Georgia Farm Bureau Transforms Member Experience and Improves Payment EfficienciesÂ
Georgia Farm Bureau Mutual Insurance was created in 1958 by Georgia Farm Bureau, the state’s largest agriculture-based membership organization,…
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True SaaS for Insurance: Meeting Policyholder Expectations Today and TomorrowÂ
As is true across all industries, customer expectations are constantly evolving for insurance providers. While the wants and needs…
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Infographic: Digital Transformation in the Insurance Industry
Removing friction from the customer experience has become one of the major focuses of insurers worldwide, and for good…
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3 Insurance Best Practices in the Wake of COVID-19
As COVID-19 continues to ebb and flow, insurance organizations have had to continuously pivot in response to the health…
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Improve Online Payments with 3 Research-based Tips
When it comes to making payments, customer expectations can change rapidly — and it’s your organization’s job to keep…
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Streamlining Online Payment Options to Drive Adoption: Client Story
The intersection where internal processes meet payments can prove to be an organizational boon or a challenging roadblock –…
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How Customer Frustration Impacts Customer Churn
Losing business to customer churn is a notorious challenge in the insurance space. Part of what makes this loss…
