Enhanced Policyholder Experience Drives Digital Engagement: Client Story

Enhanced Policyholder Experience Drives Digital Engagement: Client Story

EmPRO Insurance Company, a medical professional liability insurance carrier, was struggling withinefficient collections technology that complicated payments and increased staff’s manual workload. This caused a difficult policyholder payment experience along with...
Meeting Members Where They are: Why Farm Bureaus are Embracing Frictionless Billing and Payments 

Meeting Members Where They are: Why Farm Bureaus are Embracing Frictionless Billing and Payments 

Farm Bureaus are so much more than insurers – they’re considered the voice of farmers and ranchers nationwide. Between advocacy at federal and local levels, educational programs, and the general empowerment of farming families, Farm Bureaus are actively building a...
The Key to Transforming Taxpayer Behavior 

The Key to Transforming Taxpayer Behavior 

Paying county taxes might be an unavoidable aspect of life, but that doesn’t mean there aren’t benefits to investing in the taxpayer’s experience.   Let’s try an experiment: picture your ideal taxpayer. What behaviors do they partake in? What do they never do? How...