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Event Recap: Oracle Edge 2023
Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share…
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3 Ways Digital Payments Improve the County Tax Office ExperienceÂ
It’s no industry secret: county tax offices are facing staffing issues. Between growing rates of retirement and the struggle…
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On-demand Webinar: the State of Digital Premium Payments
Few policyholder touchpoints are as operationally important as collecting premium payments. Besides providing revenue, some policyholders only interact with…
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What You Need to Know About Pay by Text (and Other Bill Payment Channels to Watch)Â
We talk a lot about payment channels, but what exactly are they? As their name suggests, payment channels are…
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On-demand Webinar: the State of Municipal Bill Payments
Few customer touchpoints are as operationally important as billing and payment collection. Not only are bill payments a main…
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Video: Truckee Meadows Water Authority Stabilized Rates with Stellar Digital Payment Experience
Truckee Meadows Water Authority (TMWA), a not-for-profit, community-owned water utility, wasstruggling to stabilize rates and improve internal operations with…
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The 2023 Payment Experience Checklist
The New Year is upon us, which means it’s officially time to take stock of all your organizational successes…
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Meeting Members Where They are: Why Farm Bureaus are Embracing Frictionless Billing and PaymentsÂ
Farm Bureaus are so much more than insurers – they’re considered the voice of farmers and ranchers nationwide. Between…
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The Key to Transforming Taxpayer BehaviorÂ
Paying county taxes might be an unavoidable aspect of life, but that doesn’t mean there aren’t benefits to investing…
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The Secret to Better JD Power Scores
For many utilities, customer satisfaction rankings like JD Power scores are a critical measure of success. As the trusted…
