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Bona Vista Water District Improves Staff Productivity: Client Story
The Bona Vista Water District of Utah began in 1956 as a special service district. Today, the district serves…
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3 Billing and Payment Resolutions for Easier Collections
Happy New Year! 2022 is in full swing and, if you’re anything like us, you’ve likely taken some time…
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How do QR Codes Impact e-Payment Adoption?
Since the start of the pandemic, it’s likely that you’ve nervously wandered into your favorite restaurant or coffee shop,…
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6 Digital Payments Trends to Watch in 2022
Another year is (almost) behind us, and it’s time to look forward to 2022. For billing and payment professionals,…
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Infographic: The State of Online Payments in 2021
Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and…
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3 Survey Insights on Bill Payment Expectations for 2022
Gaining insight into your customers’ bill payment expectations is critical, regardless of the types of payments that fund your…
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Accept Convenient Cash Payments with CheckFreePay
Paying bills online is becoming increasingly popular — it’s convenient and simple for both billing organizations and their customers….
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3 Takeaways from New Local Government Research
In recent years, local governments have been forced to adapt to a wildly changing world, especially as it pertains to sending bills…
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3 Utility Session Recaps from CS Week 2021
For utility service providers, CS Week is the #1 annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North…
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Encouraging Self-Service Payments with AgentConnect
Driving more billers to self-service payment methods (also known as electronic adoption or e-adoption) is one of the most…
