1. San Angelo Restores Customer Trust with Secure Payments Solution: Client Story 

    Posted on October 19, 2023

    Nowadays, municipalities of any size face an increased danger of critical security breaches. The global average cost of a…

  2. InvoiceCloud Recognized by PropertyCasualty360 Luminaires for Transformative Payment Solution

    Posted on October 4, 2023

    In the ever-evolving landscape of the insurance industry, innovation is the key to success. Recognizing the pioneers in this…

  3. 6 Customer Engagement Trends Utility Providers Should Know

    Posted on September 22, 2023

    Customer engagement rates can determine a lot for utility service providers. Most notably, engagement with monthly bill payments can…

  4. LEXserv Saves 20 Hours a Month by Increasing Self-Service Rates: Client Story

    Posted on September 14, 2023

    LEXserv, a utility service provider catering to over 110,000 residents, was grappling with an ineffective online payment system. The…

  5. Infographic: Closing the Insurance Talent Gap by Digitizing Billing and Payments

    Posted on August 10, 2023

    The insurance industry is facing a talent shortage several years in the making, at a time when business expenses…

  6. The City of Hagerstown Conserves Resources and Reduces Shutoffs with Engaging Payment Experience: Client Story 

    Posted on August 2, 2023

    The City of Hagerstown, Maryland was stuck dealing with a problematic digital billing and payment solution. The system’s rigid…

  7. ACH Blog Series, Part 3: The Benefit of Offering ACH Payments Through Your Digital Payment Solution 

    Posted on July 27, 2023

    In parts one and two of this series, we delved into understanding what ACH payments are and explored the…

  8. ACH Blog Series, Part 2: Why Do Billers Need to Offer ACH Payment Options? 

    Posted on July 20, 2023

    In the first installment of our ACH blog series, we explored what ACH payments are and how the Automated…

  9. Preparing to Bridge the Utility Workforce Gap

    Posted on June 28, 2023

    The utility workforce is facing a significant challenge due to a combination of factors. The Great Resignation, a trend…

  10. How Automating Premium Payments Reduces Costs and Workloads 

    Posted on June 21, 2023

    The challenges of inflation have significantly impacted our nation, and the insurance industry is no exception. Despite hopeful projections…