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3 Ways Digital Payments Improve the County Tax Office Experience
It’s no industry secret: county tax offices are facing staffing issues. Between growing rates of retirement and the struggle…
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What You Need to Know About Pay by Text (and Other Bill Payment Channels to Watch)
We talk a lot about payment channels, but what exactly are they? As their name suggests, payment channels are…
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Video: Truckee Meadows Water Authority Stabilized Rates with Stellar Digital Payment Experience
Truckee Meadows Water Authority (TMWA), a not-for-profit, community-owned water utility, wasstruggling to stabilize rates and improve internal operations with…
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Video: Soquel Creek Conserves Resources Through Frictionless Payments
Soquel Creek Water District is a public agency dedicated to providing a high-quality and sustainablewater supply to nearly 41,000…
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Fintech Trend to Watch: Cryptocurrency for Bill Payments
When you think of cryptocurrency (or “crypto”), you might picture a futuristic type of currency that belongs in the…
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Video: How Ellington Mutual is Meeting Today’s Customer Expectations
Ellington Mutual has been meeting its customers’ insurance needs for nearly 150 years — the last thing its team…
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Video: Bona Vista Water Improves Productivity with Online Payment Services
Community growth can be an exciting and overwhelming time for utility providers — more people relying on your services…
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3 Real-Life Ways Frictionless Payments Improve Revenue Collection
What do you think of when you hear the word “friction”? Maybe a point of contention you just can’t…
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What to Expect From a Modern CIS
Customer experience is on the move…literally! The boundaries of Customer Information Systems (CIS) are extended to include customer self-service,…
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Frictionless Payments Increase Policyholder Satisfaction: Client Story
As a member-owned Town Mutual Insurer, Northern Finnish Mutual Insurance Company (NFMI) and their subsidiary, NFM Auto Agency, Inc.,…
