1. Town of Elizabeth Saves 25 Hours/Mo. in Staff Workloads: Client Story

    Posted on April 8, 2022

    The Town of Elizabeth, CO, was stuck in a frustrating situation: their legacy online payment system was increasing staff…

  2. 6 Tips for Improving Constituent Communications

    Posted on March 25, 2022

    For most elected officials, at least on the local level, constituent communications often present a challenge. While communications around…

  3. How Billers can Curb Rising Paper Costs

    Posted on February 10, 2022

    In the thick of the digital age, where seemingly everything is done online, the cost of paper today has…

  4. Bona Vista Water District Improves Staff Productivity: Client Story

    Posted on February 2, 2022

    The Bona Vista Water District of Utah began in 1956 as a special service district. Today, the district serves…

  5. 3 Billing and Payment Resolutions for Easier Collections

    Posted on January 6, 2022

    Happy New Year! 2022 is in full swing and, if you’re anything like us, you’ve likely taken some time…

  6. 6 Digital Payments Trends to Watch in 2022

    Posted on December 10, 2021

    Another year is (almost) behind us, and it’s time to look forward to 2022. For billing and payment professionals,…

  7. Digital Services for All: InvoiceCloud and Financial Inclusion

    Posted on October 14, 2021

    Did you know October is Financial Inclusion Month? The goal of financial inclusion is to ensure that everyone has affordable and equal access to…

  8. 3 Takeaways from New Local Government Research

    Posted on September 29, 2021

    In recent years, local governments have been forced to adapt to a wildly changing world, especially as it pertains to sending bills…

  9. Key Takeaways from IASA Xchange 2021

    Posted on September 1, 2021

    The Insurance Accounting & Systems Association (IASA) is a non-profit exclusively dedicated to serving professionals in the insurance industry….

  10. Infographic: Municipal Benefits of Digitizing Tax Collection Services

    Posted on August 18, 2021

    One historical misconception of the tax industry is that certain manual tasks — like billing, resident communications, and collections…