Nowadays, municipalities of any size face an increased danger of critical security breaches. The global average cost of a data breach in 2023 was $4.45 million, a 15% increase over the last few years. The City of San Angelo Water Utilities, responsible for serving the...
In parts one and two of this series, we delved into understanding what ACH payments are and explored the importance of offering ACH payment options for both billing organizations and payers. Today, we will conclude the series by discussing three benefits that come...
Check fraud remains a significant problem in America, with losses estimated to be in the billions of dollars each year. Despite the increased use of electronic payment methods, many individuals and businesses still rely on checks, making them vulnerable to fraudsters....
Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share lessons learned, best practices, and insights on the future of energy and water. InvoiceCloud was thrilled to participate in the...
EmPRO Insurance Company, a medical professional liability insurance carrier, was struggling withinefficient collections technology that complicated payments and increased staff’s manual workload. This caused a difficult policyholder payment experience along with...
As is true across all industries, customer expectations are constantly evolving for insurance providers. While the wants and needs of customers may change, one thing remains the same — policyholders will not renew policies with insurance providers that don’t meet...
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