saas Archives - InvoiceCloud Blog
San Angelo Restores Customer Trust with Secure Payments Solution: Client Story 

San Angelo Restores Customer Trust with Secure Payments Solution: Client Story 

Nowadays, municipalities of any size face an increased danger of critical security breaches. The global average cost of a data breach in 2023 was $4.45 million, a 15% increase over the last few years. The City of San Angelo Water Utilities, responsible for serving the...
ACH Blog Series, Part 3: The Benefit of Offering ACH Payments Through Your Digital Payment Solution 

ACH Blog Series, Part 3: The Benefit of Offering ACH Payments Through Your Digital Payment Solution 

In parts one and two of this series, we delved into understanding what ACH payments are and explored the importance of offering ACH payment options for both billing organizations and payers. Today, we will conclude the series by discussing three benefits that come...
Event Recap: Oracle Edge 2023

Event Recap: Oracle Edge 2023

Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share lessons learned, best practices, and insights on the future of energy and water. InvoiceCloud was thrilled to participate in the...
Enhanced Policyholder Experience Drives Digital Engagement: Client Story

Enhanced Policyholder Experience Drives Digital Engagement: Client Story

EmPRO Insurance Company, a medical professional liability insurance carrier, was struggling withinefficient collections technology that complicated payments and increased staff’s manual workload. This caused a difficult policyholder payment experience along with...
True SaaS for Insurance: Meeting Policyholder Expectations Today and Tomorrow 

True SaaS for Insurance: Meeting Policyholder Expectations Today and Tomorrow 

As is true across all industries, customer expectations are constantly evolving for insurance providers. While the wants and needs of customers may change, one thing remains the same — policyholders will not renew policies with insurance providers that don’t meet...