-
Carteret Craven Electric Lowers In-Person Payments 40%: Client Story
Headquartered in Newport, North Carolina, Carteret Craven Electric Company (CCEC) serves over 44,000 meters in the Carteret, Craven, Jones,…
-
Cyberattacks in Insurance: What You Need to Know
Cyberattacks are a serious threat to any organization, but there has been a growing threat of cyberattacks in insurance….
-
3 Utility Session Recaps from CS Week 2021
For utility service providers, CS Week is the #1 annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North…
-
Infographic: Municipal Benefits of Digitizing Tax Collection Services
One historical misconception of the tax industry is that certain manual tasks — like billing, resident communications, and collections…
-
4 Keys to Reducing Late Premium Payments and Cancellations
Many insurance organizations share common pain points when it comes to collecting premium payments – but what’s the biggest, top-of-mind challenge that keeps insurers up…
-
3 New Biller Best Practices in the Wake of COVID-19
Just as COVID-19 has drastically changed the way we live, billing organizations have also had to pivot their best practices in response to the health…
-
What it Takes to Join the Invoice Cloud Implementation Team
The implementation team at Invoice Cloud truly bridges the gap between two major pillars of our organizational mission: providing both a simple, online payment solution that makes our clients’ jobs easier…
-
The 5 Biggest Payment Engagement Trends for 2021
With 2020 behind us, all eyes are looking forward to what 2021 holds. For billing and payment professionals, that curiosity can be summed up…
-
The Ultimate Online Payment Security Checklist
With a growing number of customers opting for online payments, demand for digital payment channels is at an all-time…
-
Software Scalability Face-Off: SaaS vs. Hosted Solutions
Software as a service (SaaS) has numerous benefits that make it the preferred software choice for many organizations. Beyond…
