1. The Results of Truckee Meadows’ Successful Paperless Billing Adoption Campaign

    Posted on April 20, 2023

    Paperless billing adoption (the option to receive a bill digitally) has become an increasingly popular self-service option in recent…

  2. The Real-Life Benefits of Driving Digital Payment Adoption

    Posted on March 30, 2023

    The term “digital payment adoption” (a.k.a. e-adoption or electronic payment adoption) may sound like an abstract concept, but it’s…

  3. Event Recap: Oracle Edge 2023

    Posted on March 15, 2023

    Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share…

  4. 3 Ways Digital Payments Improve the County Tax Office Experience 

    Posted on March 9, 2023

    It’s no industry secret: county tax offices are facing staffing issues. Between growing rates of retirement and the struggle…

  5. On-demand Webinar: the State of Digital Premium Payments

    Posted on February 27, 2023

    Few policyholder touchpoints are as operationally important as collecting premium payments. Besides providing revenue, some policyholders only interact with…

  6. USPS Announces New Postage Rates for 2023 

    Posted on January 11, 2023

    Along with a new year comes new prices, and the U.S. Postal Service (USPS) is no exception. In October…

  7. 3 Biller Ideas for New Year’s Resolutions 

    Posted on January 5, 2023

    Happy New Year! 2023 is in full swing and, if you’re anything like us, you may have taken some…

  8. On-demand Webinar: the State of Municipal Bill Payments

    Posted on December 22, 2022

    Few customer touchpoints are as operationally important as billing and payment collection. Not only are bill payments a main…

  9. Video: Truckee Meadows Water Authority Stabilized Rates with Stellar Digital Payment Experience

    Posted on December 13, 2022

    Truckee Meadows Water Authority (TMWA), a not-for-profit, community-owned water utility, wasstruggling to stabilize rates and improve internal operations with…

  10. The 2023 Payment Experience Checklist

    Posted on December 8, 2022

    The New Year is upon us, which means it’s officially time to take stock of all your organizational successes…