1. Event Recap: Oracle Edge 2023

    Posted on March 15, 2023

    Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share…

  2. 3 Ways Digital Payments Improve the County Tax Office Experience 

    Posted on March 9, 2023

    It’s no industry secret: county tax offices are facing staffing issues. Between growing rates of retirement and the struggle…

  3. What You Need to Know About Pay by Text (and Other Bill Payment Channels to Watch) 

    Posted on February 16, 2023

    We talk a lot about payment channels, but what exactly are they? As their name suggests, payment channels are…

  4. Infographic: The State of Online Payments Today

    Posted on January 26, 2023

    Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and…

  5. USPS Announces New Postage Rates for 2023 

    Posted on January 11, 2023

    Along with a new year comes new prices, and the U.S. Postal Service (USPS) is no exception. In October…

  6. Video: Truckee Meadows Water Authority Stabilized Rates with Stellar Digital Payment Experience

    Posted on December 13, 2022

    Truckee Meadows Water Authority (TMWA), a not-for-profit, community-owned water utility, wasstruggling to stabilize rates and improve internal operations with…

  7. The 2023 Payment Experience Checklist

    Posted on December 8, 2022

    The New Year is upon us, which means it’s officially time to take stock of all your organizational successes…

  8. Meeting Members Where They are: Why Farm Bureaus are Embracing Frictionless Billing and Payments 

    Posted on November 21, 2022

    Farm Bureaus are so much more than insurers – they’re considered the voice of farmers and ranchers nationwide. Between…

  9. Video: Soquel Creek Conserves Resources Through Frictionless Payments

    Posted on November 10, 2022

    Soquel Creek Water District is a public agency dedicated to providing a high-quality and sustainablewater supply to nearly 41,000…

  10. Video: How Ellington Mutual is Meeting Today’s Customer Expectations

    Posted on August 24, 2022

    Ellington Mutual has been meeting its customers’ insurance needs for nearly 150 years — the last thing its team…