Sapiens Customer Summit 2025
The Sapiens North America Customer Summit is an annual gathering offering Sapiens customers the opportunity to engage, educate, and entertain. The agenda will be packed with content-rich sessions, across all insurance lines of business, led by industry leaders and product experts.
InvoiceCloud is a proud Gold sponsor of the event and partner of Sapiens. Join us for a fast-paced, interactive trivia experience designed for insurance leaders who want to stay ahead of the curve. See session details below, we hope to see you there!
Connect with us in Phoenix!
The 2026 Policyholder: Digitally Demanding, AI-Assisted, and Ready for Real-Time
Date/Time: Tuesday, October 28 from 3:00 – 3:30 PM MT/Local
Speakers: Katie Johnson (VP, Customer Experience & Marketing), Kevin Moon (Senior Sales Manager, Insurance)
Today’s policyholders want convenience. Tomorrow’s will demand it.Join us for a fast-paced, interactive trivia experience designed for insurance leaders who want to stay ahead of the curve. We’ll test your knowledge as we explore the future-facing forces shaping the 2026 policyholder — from real-time catastrophic claims and AI-driven interactions to digital disbursements and sustainability expectations.You’ll leave with key insights, a pulse on your peers, and a better understanding of how to modernize policyholder engagement to win in 2026 — and beyond.Topics include:
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Why fast, flexible payments are the new loyalty driver
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Catastrophic events and the race to pay claims instantly
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The AI mindshift: From chatbot to strategic channel
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Preparing your teams for a digital-first future
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Sustainability as a CX and operational differentiator