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Increasing Self-Service Saves Utility $900k Annually: Client Story
For utility organizations, high credit card processing fees can cause water rates to rise, putting a strain on the organizations themselves and…
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Decreasing Late Payments with Higher CSAT: Client Story
There’s a common misconception within the local municipality space that customer satisfaction (CSAT) doesn’t impact the day-to-day intricacies of billing and payments within utility service providers. Unfortunately, that is not the…
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Driving Self-Service Adoption with Enhanced CX: Client Story
In today’s day and age, it’s critical to meet your customers where they are. When it comes to the…
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Increased Customer Satisfaction Saves Resources: Client Story
Just as billing and payments are an essential arm of local government, increased customer satisfaction is an essential metric for evaluating an…
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Improved Payment Processing Drives Online Adoption: Client Story
The immediacy of today’s technology has changed customer expectations across most industries. Whether it’s the ability to instantly check…
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Expanded Payment Options Increase Efficiencies: Client Story
For billing organizations, few aspects of the payments process present a greater challenge than a limited electronic bill presentment…
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Simplifying Reconciliations to Improve User Experience: Client Story
Innovation is an unavoidable – but welcome – aspect of technology. To say that tech is constantly evolving is…
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Streamlining Online Payment Options to Drive Adoption: Client Story
The intersection where internal processes meet payments can prove to be an organizational boon or a challenging roadblock –…
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Improving User Experience with SaaS Software: Client Story
One of the biggest challenges for insurance organizations today is maintaining a competitive edge in a crowded, fast-moving industry….
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Enhancing User Experience to Boost Digital Payments: Client Story
The insurance space is a highly competitive one, where the expectations for innovative payment options have been steadily growing…
