1. Infographic: Closing the Insurance Talent Gap by Digitizing Billing and Payments

    Posted on August 10, 2023

    The insurance industry is facing a talent shortage several years in the making, at a time when business expenses…

  2. Infographic: The State of Online Payments Today

    Posted on January 26, 2023

    Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and…

  3. On-demand Webinar: the State of Municipal Bill Payments

    Posted on December 22, 2022

    Few customer touchpoints are as operationally important as billing and payment collection. Not only are bill payments a main…

  4. New Research: the Most Important Moment for Utility Customer Satisfaction 

    Posted on October 20, 2022

    Improving and maintaining utility customer satisfaction is a major priority for utility providers today – and for good reason….

  5. Employee Spotlight: The Growth of InvoiceCloud’s Partner-First Model

    Posted on August 31, 2022

    From its inception, InvoiceCloud has been a partner-first company. No one knows this better than one of InvoiceCloud’s longest-tenured…

  6. Infographic: Digital Transformation in the Insurance Industry

    Posted on March 30, 2022

    Removing friction from the customer experience has become one of the major focuses of insurers worldwide, and for good…

  7. 3 Billing and Payment Resolutions for Easier Collections

    Posted on January 6, 2022

    Happy New Year! 2022 is in full swing and, if you’re anything like us, you’ve likely taken some time…

  8. Infographic: The State of Online Payments in 2021

    Posted on December 2, 2021

    Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and…

  9. Infographic: Municipal Benefits of Digitizing Tax Collection Services

    Posted on August 18, 2021

    One historical misconception of the tax industry is that certain manual tasks — like billing, resident communications, and collections…

  10. [Infographic]: Keeping up with Millennial policyholders

    Posted on February 24, 2021

    With a population of over 72 million, Millennials are currently the largest generation in North America. The significant buying…