1. Infographic: Digital Transformation in the Insurance Industry

    Posted on March 30, 2022

    Removing friction from the customer experience has become one of the major focuses of insurers worldwide, and for good…

  2. 3 Billing and Payment Resolutions for Easier Collections

    Posted on January 6, 2022

    Happy New Year! 2022 is in full swing and, if you’re anything like us, you’ve likely taken some time…

  3. Infographic: The State of Online Payments in 2021

    Posted on December 2, 2021

    Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and…

  4. Infographic: Municipal Benefits of Digitizing Tax Collection Services

    Posted on August 18, 2021

    One historical misconception of the tax industry is that certain manual tasks — like billing, resident communications, and collections…

  5. [Infographic]: Keeping up with Millennial policyholders

    Posted on February 24, 2021

    With a population of over 72 million, Millennials are currently the largest generation in North America. The significant buying…

  6. [Infographic]: The Current State of Online Payments

    Posted on November 11, 2020

    For most organizations, improving the customer experience is critical to remain competitive, retain customers, and even drive results. And…

  7. [Infographic]: Customer Experience in the Insurance Industry

    Posted on August 19, 2020

    There are a number of challenges facing modern insurance organizations, but one key area of focus deals with reducing…

  8. 3 Takeaways from Insurity Connected 2020

    Posted on June 3, 2020

    Insurity Connected is an annual client conference that brings together some of insurance’s leadingi tices. This year, the conference…