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New Research: the Most Important Moment for Utility Customer Satisfaction
Improving and maintaining utility customer satisfaction is a major priority for utility providers today – and for good reason….
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Employee Spotlight: The Growth of InvoiceCloud’s Partner-First Model
From its inception, InvoiceCloud has been a partner-first company. No one knows this better than one of InvoiceCloud’s longest-tenured…
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Infographic: Digital Transformation in the Insurance Industry
Removing friction from the customer experience has become one of the major focuses of insurers worldwide, and for good…
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3 Billing and Payment Resolutions for Easier Collections
Happy New Year! 2022 is in full swing and, if you’re anything like us, you’ve likely taken some time…
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Infographic: The State of Online Payments in 2021
Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and…
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Infographic: Municipal Benefits of Digitizing Tax Collection Services
One historical misconception of the tax industry is that certain manual tasks — like billing, resident communications, and collections…
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[Infographic]: Keeping up with Millennial policyholders
With a population of over 72 million, Millennials are currently the largest generation in North America. The significant buying…
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[Infographic]: The Current State of Online Payments
For most organizations, improving the customer experience is critical to remain competitive, retain customers, and even drive results. And…
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[Infographic]: Customer Experience in the Insurance Industry
There are a number of challenges facing modern insurance organizations, but one key area of focus deals with reducing…
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3 Takeaways from Insurity Connected 2020
Insurity Connected is an annual client conference that brings together some of insurance’s leadingi tices. This year, the conference…
