1. Event Recap: Oracle Edge and OUUG 2024

    Posted on March 29, 2024

    Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share…

  2. Infographic: The Annual State of Online Payments

    Posted on January 26, 2024

    In today’s billing and payment landscape, insights into how customers prefer to receive bills, make payments, and connect with…

  3. On-demand Webinar: 5 Reasons LEXserv Upgraded to InvoiceCloud

    Posted on January 11, 2024

    Like many municipalities, LEXserv (The City of Lexington, KY’s city services billing program) was burdened with an insufficient online…

  4. Employee Spotlight: Celebrating Hispanic Heritage Month

    Posted on September 27, 2023

    Happy Hispanic Heritage Month! This month-long observance (from September 15 to October 15) offers us a unique opportunity to…

  5. Infographic: Closing the Insurance Talent Gap by Digitizing Billing and Payments

    Posted on August 10, 2023

    The insurance industry is facing a talent shortage several years in the making, at a time when business expenses…

  6. Infographic: The State of Online Payments Today

    Posted on January 26, 2023

    Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and…

  7. On-demand Webinar: the State of Municipal Bill Payments

    Posted on December 22, 2022

    Few customer touchpoints are as operationally important as billing and payment collection. Not only are bill payments a main…

  8. New Research: the Most Important Moment for Utility Customer Satisfaction 

    Posted on October 20, 2022

    Improving and maintaining utility customer satisfaction is a major priority for utility providers today – and for good reason….

  9. Employee Spotlight: The Growth of InvoiceCloud’s Partner-First Model

    Posted on August 31, 2022

    From its inception, InvoiceCloud has been a partner-first company. No one knows this better than one of InvoiceCloud’s longest-tenured…

  10. Infographic: Digital Transformation in the Insurance Industry

    Posted on March 30, 2022

    Removing friction from the customer experience has become one of the major focuses of insurers worldwide, and for good…