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3 Bill Payment Trends to Know for 2024
Sending bills and receiving payments are crucial customer touchpoints, for several reasons. Besides the impact this experience can have…
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InvoiceCloud Recognized by PropertyCasualty360 Luminaires for Transformative Payment Solution
In the ever-evolving landscape of the insurance industry, innovation is the key to success. Recognizing the pioneers in this…
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InvoiceCloud at U2030’s SPARK Annual Meeting
InvoiceCloud was thrilled to participate in Utility 2030’s (U2030) Annual SPARK Meeting last week. Established in January 2020, U2030…
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Preparing to Bridge the Utility Workforce Gap
The utility workforce is facing a significant challenge due to a combination of factors. The Great Resignation, a trend…
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Event Recap: Oracle Edge 2023
Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share…
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What You Need to Know About Pay by Text (and Other Bill Payment Channels to Watch)
We talk a lot about payment channels, but what exactly are they? As their name suggests, payment channels are…
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3 Biller Ideas for New Year’s Resolutions
Happy New Year! 2023 is in full swing and, if you’re anything like us, you may have taken some…
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The 2023 Payment Experience Checklist
The New Year is upon us, which means it’s officially time to take stock of all your organizational successes…
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3 Contactless Payment Options to Help Combat Flu Season
Fall and winter usher in some lovely end-of-year milestones – the holiday season, time with family, and some truly…
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The Secret to Better JD Power Scores
For many utilities, customer satisfaction rankings like JD Power scores are a critical measure of success. As the trusted…
