-
3 Bill Payment Trends to Know for 2024
Sending bills and receiving payments are crucial customer touchpoints, for several reasons. Besides the impact this experience can have…
-
The Power of Behavioral Change: Driving Utility Innovation
The utility industry, a cornerstone of societal progress, is undergoing a profound transformation in response to environmental concerns, technological…
-
San Angelo Restores Customer Trust with Secure Payments Solution: Client Story
Nowadays, municipalities of any size face an increased danger of critical security breaches. The global average cost of a…
-
InvoiceCloud Recognized by PropertyCasualty360 Luminaires for Transformative Payment Solution
In the ever-evolving landscape of the insurance industry, innovation is the key to success. Recognizing the pioneers in this…
-
LEXserv Saves 20 Hours a Month by Increasing Self-Service Rates: Client Story
LEXserv, a utility service provider catering to over 110,000 residents, was grappling with an ineffective online payment system. The…
-
InvoiceCloud at U2030’s SPARK Annual Meeting
InvoiceCloud was thrilled to participate in Utility 2030’s (U2030) Annual SPARK Meeting last week. Established in January 2020, U2030…
-
The City of Hagerstown Conserves Resources and Reduces Shutoffs with Engaging Payment Experience: Client Story
The City of Hagerstown, Maryland was stuck dealing with a problematic digital billing and payment solution. The system’s rigid…
-
Mount Pleasant Waterworks Saves 15 Hours a Week with Frictionless Digital Payment Solution: Client Story
Mount Pleasant Waterworks (MPW), a South Carolina water and wastewater utility serving a population of 95,000, was struggling with…
-
The Results of Truckee Meadows’ Successful Paperless Billing Adoption Campaign
Paperless billing adoption (the option to receive a bill digitally) has become an increasingly popular self-service option in recent…
-
Video: Georgia Farm Bureau Transforms Member Experience and Improves Payment Efficiencies
Georgia Farm Bureau Mutual Insurance was created in 1958 by Georgia Farm Bureau, the state’s largest agriculture-based membership organization,…
