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5 Customer Preference Trends Your Organization Needs to Know
How important is keeping up with customer preferences? Although the answer to this question may vary by industry, the…
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Why Omni-channel Payment Options Aren’t Enough
Omni-channel is a popular buzzword that has made its way into almost every discussion about customer experience. Most of…
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Creating a Good User Experience for Online Payments
In a recent blog post, we discussed the benefits of improving the online payment experience. We detailed how a…
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4 Ways to Encourage Customers to Pay Bills Online
As organizations and individuals continue to adapt to the quickly-changing health situation, many billers are looking for ways to…
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Arming Customers with Self-Service to Combat Rising Water Costs
Water is crucial to life. Without it, humans would not survive for more than 3 to 4 days. But…
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Is Your EBPP Providing a Bad User Experience?
Consumers’ needs are constantly changing, but one thing remains the same—they expect an outstanding user experience (UX) every step…
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Investing in a Payment Solution with a Strong Partner Ecosystem: Healthcare Edition
A go-it-alone approach to healthcare payments does not work, especially in a climate where high-deductible health plans are the…
