1. Gratitude Motivates Invoice Cloud to Give Back

    Posted on January 27, 2021

    Invoice Cloud takes giving back to our community seriously — it’s baked right into our organizational DNA. (Fun fact:…

  2. How 2020 Accelerated Online Payment Adoption

    Posted on December 30, 2020

    This past year was an unprecedented one – one that asked organizations across all industries to reevaluate and reimagine how they provide products…

  3. Increased Customer Satisfaction Saves Resources: Client Story

    Posted on December 2, 2020

    Just as billing and payments are an essential arm of local government, increased customer satisfaction is an essential metric for evaluating an…

  4. Improved Payment Processing Drives Online Adoption: Client Story

    Posted on November 4, 2020

    The immediacy of today’s technology has changed customer expectations across most industries. Whether it’s the ability to instantly check…

  5. Improve Online Payments with 3 Research-based Tips

    Posted on October 28, 2020

    When it comes to making payments, customer expectations can change rapidly — and it’s your organization’s job to keep…

  6. Expanded Payment Options Increase Efficiencies: Client Story

    Posted on October 14, 2020

    For billing organizations, few aspects of the payments process present a greater challenge than a limited electronic bill presentment…

  7. Webinar Recap: 4 Tips to Increase Online Adoption

    Posted on October 7, 2020

    When we talk about adoption, we are generally referring to e-adoption or electronic billing and payment adoption. At its…

  8. Simplifying Reconciliations to Improve User Experience: Client Story

    Posted on September 30, 2020

    Innovation is an unavoidable – but welcome – aspect of technology. To say that tech is constantly evolving is…

  9. Webinar Recap: 5 Tips to Improve Policyholder Experience

    Posted on September 23, 2020

    From a 30,000-foot view, it might seem like payments and policyholder experience are two separate, unrelated aspects of business….

  10. Streamlining Online Payment Options to Drive Adoption: Client Story

    Posted on August 26, 2020

    The intersection where internal processes meet payments can prove to be an organizational boon or a challenging roadblock –…