-
True SaaS for Insurance: Meeting Policyholder Expectations Today and Tomorrow
As is true across all industries, customer expectations are constantly evolving for insurance providers. While the wants and needs…
-
3 Real-Life Ways Frictionless Payments Improve Revenue Collection
What do you think of when you hear the word “friction”? Maybe a point of contention you just can’t…
-
Frictionless Payments Increase Policyholder Satisfaction: Client Story
As a member-owned Town Mutual Insurer, Northern Finnish Mutual Insurance Company (NFMI) and their subsidiary, NFM Auto Agency, Inc.,…
-
Carteret Craven Electric Lowers In-Person Payments 40%: Client Story
Headquartered in Newport, North Carolina, Carteret Craven Electric Company (CCEC) serves over 44,000 meters in the Carteret, Craven, Jones,…
-
Cyberattacks in Insurance: What You Need to Know
Cyberattacks are a serious threat to any organization, but there has been a growing threat of cyberattacks in insurance….
-
3 Utility Session Recaps from CS Week 2021
For utility service providers, CS Week is the #1 annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North…
-
Infographic: Municipal Benefits of Digitizing Tax Collection Services
One historical misconception of the tax industry is that certain manual tasks — like billing, resident communications, and collections…
-
4 Keys to Reducing Late Premium Payments and Cancellations
Many insurance organizations share common pain points when it comes to collecting premium payments – but what’s the biggest, top-of-mind challenge that keeps insurers up…
-
3 New Biller Best Practices in the Wake of COVID-19
Just as COVID-19 has drastically changed the way we live, billing organizations have also had to pivot their best practices in response to the health…
-
What it Takes to Join the Invoice Cloud Implementation Team
The implementation team at Invoice Cloud truly bridges the gap between two major pillars of our organizational mission: providing both a simple, online payment solution that makes our clients’ jobs easier…
