Rocklin, Calif., & BOSTON–July 16, 2024
Megabyte and InvoiceCloud Integrate to Transform the Digital Payment Experience for California Taxpayers

Megabyte, a leading property tax system in California, and InvoiceCloud, a leading solution for digital bill payment services, today announced a new integrated solution to enhance the tax collection process and provide more modern, easy-to-use digital payment experiences for Calaveras County residents.

BOSTON—July 10, 2024
InvoiceCloud Named Top Workplace in Technology 2024

InvoiceCloud, a leading solution for digital bill payment services, has been named to Energage’s 2024 Top Workplaces in Technology list. Top Workplaces Industry awards celebrate organizations that have built people-first workplace cultures and mark them as employers of choice for those seeking employment in their respective industries. The list is based entirely on employee feedback gathered through a third-party survey administered by Energage, LLC, an employee engagement technology company.

BOSTON–June 18, 2024
InvoiceCloud for SAP S/4HANA Utilities Now Available on SAP® Store

InvoiceCloud today announced that its leading digital bill payment solution is now available on SAP® Store, the online marketplace for SAP and partner offerings. View the InvoiceCloud store page here. InvoiceCloud integrates with SAP S/4HANA Utilities to empower utility companies and remove operational inefficiencies with cost-effective digital transformation, while elevating the customer experience and driving digital engagement. With InvoiceCloud’s innovative billing, payment, and engagement solution now available on the SAP® Store, SAP customers can easily take advantage of a seamless implementation designed to connect painlessly with your CIS.

BOSTON—June 13, 2024
InvoiceCloud’s Cloud Native Accelerators are Now Available on the Guidewire Marketplace

InvoiceCloud, a leading solution for digital bill payment services and Guidewire PartnerConnect Solution partner at the Select level, has collaborated with Guidewire to release new cloud native accelerators to the Guidewire Marketplace. This collaboration enables mutual customers to fully leverage the benefits of the cloud, from faster time to market to simplicity of maintenance. Through the integration, insurers can offer a streamlined, modern payment experience to policyholders to help drive customer convenience, loyalty, and retention.

BOSTON—June 6, 2024
InvoiceCloud Releases New Payments Report Revealing Key Insights into Digitally Reluctant Bill Payers

InvoiceCloud, a leading solution for digital bill payment services, has released a new online payments report in conjunction with a third-party research firm, offering key insights into digitally reluctant bill payers’ payment preferences and behaviors. The survey focused on four distinct populations: those who are aged 55+, non-English speakers, those who primarily write checks, and the unbanked. The report is an important resource for organizations within the financial services, tax, utilities, and insurance sectors to help them better understand, engage with, and serve personas historically resistant to online payments. 

BOSTON–May 31, 2024
InvoiceCloud Continues Momentum in Insurance as Farm Bureaus Embrace Modern Digital Payment Options

As Farm Bureaus seek new ways to remove friction from their members’ payment experience, InvoiceCloud, a leading solution for digital payment services, has experienced significant sector growth. With notable customers including Georgia Farm Bureau Insurance Company, InvoiceCloud now serves millions of Farm Bureau members across the country.

BOSTON–May 9, 2024
American Farmers & Ranchers Mutual Insurance Selects InvoiceCloud as its Dedicated Payments Provider

American Farmers & Ranchers Mutual Insurance (“AFR Insurance”) has selected InvoiceCloud, a leading solution for digital bill payment services, as its dedicated payments provider to enhance policyholder experience and reduce manual processes.

As one of the oldest insurance companies in Oklahoma, AFR Insurance provides auto, home, farm, and life policies to more than 150 communities throughout the state, and prides itself on delivering best-in-class insurance products and services to its policyholders.

BOSTON–May 6, 2024
InvoiceCloud Launches New POSPay Terminals to Streamline Payment Experiences

InvoiceCloud, a leading solution for digital bill payment services, today announced the launch of new terminals for their POSPay point-of-sale solution, designed to simplify in-person payments for billers and their customers. POSPay seamlessly integrates with the InvoiceCloud biller portal, eliminating manual processes and streamlining the payment experience for all parties.

“Many of our customers require a seamless solution for accepting in-person payments alongside their robust online offerings,” said Steve Schult, Senior Vice President, Products for InvoiceCloud.”

BOSTON–April 29, 2024
InvoiceCloud Empowers Billers with Granular Deposit Control: New Online Bank Direct Enhancement Separates Payments by Invoice Type

InvoiceCloud, a leading solution for digital bill payment services, today announced a significant enhancement to its Online Bank Direct (OBD) solution, enabling billers to automatically separate payments based on the paid invoice type, simplifying deposits for their customers. This revolutionary feature streamlines cash application and reconciliation processes, leading to faster access to funds and improved financial visibility for both billers and their customers.

BOSTON—April 25, 2024
InvoiceCloud’s Exceptional Customer Service Recognized in the 2024 American Business Awards® and 2024 Stevie® Awards for Sales & Customer Service

InvoiceCloud, a leading solution for digital bill payment services, has received category wins for Customer Service Department of the Year in the 22nd Annual American Business Awards®, and Customer Service Department of the Year – Financial Services – 100 or More Employees in the 18th annual Stevie Awards for Sales & Customer Service.

BOSTON–March 21, 2024
InvoiceCloud to Host Session at the Oracle Energy and Water Customer Edge Conference

InvoiceCloud, an EngageSmart solution for online bill payment services and a member of Oracle PartnerNetwork (OPN), today announced it will attend the Oracle Energy and Water Customer Edge Conference (Oracle Customer Edge) in Austin, TX on March 24-26, 2024. Oracle Customer Edge is an invitation-only event for utilities professionals to share lessons learned, best practices, and insights on the future of energy and water. InvoiceCloud collaborates with Oracle Energy and Water on joint billing and payments solutions and is a Diamond sponsor of the event.

Boston—March 6, 2024
InvoiceCloud Supercharges Payments Experience with Over 300 Product Enhancements Launched in 2023

InvoiceCloud, an EngageSmart solution for online bill payment services, today announced 2023 as a year of unparalleled innovation in the company’s history with over 340 platform enhancements delivered. This commitment to continuous improvement empowers businesses and organizations to streamline operations, enhance customer experience, and accelerate payments, including the 224 new customers who implemented the InvoiceCloud solution in 2023.