Compliant and Secure Digital Payments

Security isn’t a feature – it’s a foundation. InvoiceCloud offers the highest standards of security, privacy, and compliance so your billing organization can operate with confidence.

Transparency You Can Trust

Security claims are easy to make but hard to verify. Choose a platform that proactively shares its compliance posture and goes beyond annual audits with direct, real-time access to certifications, policies, and incident response protocols.

Visit the Trust Center

Stay Ahead of Cybersecurity Threats

Privacy-First Architecture

Have peace of mind with a billing and payments platform that’s built to:

  • Reduce risk with minimal data collection
  • Anonymize and encrypt at every stage
  • Limit exposure with role-based access
  • Provide double encrypt sensitive data, both in transit and at rest
  • Keep security measures up to date with continuous auditing and third-party assessments

Compliance You Can Count On

Take compliance off your plate and let your payment solution shoulder the burden. Earn customer trust by going beyond the most rigorous industry compliance standards, including:

  • PCI DSS Level 1Nacha
  • SOC 1 & SOC 2
  • ADA Compliance
  • Applicable state, federal, and international data protection laws

Security That Scales with You

Whether you’re serving thousands or millions, choose a secure SaaS architecture that’s built to scale. Depend on your trusted security partners to monitor threats, respond quickly, and continuously improve your defenses.

Your Trusted Ally in Responsible AI

Don’t worry about responsibly deploying AI to empower your team – we are your trusted partners in AI for billing and payments efficiency. We handle traceability and operability so you can focus on executing

Built to Serve Your Industry

Protect systems and resources with secure, ADA compliant experiences for all customers.

Reduce risk across your entire claims process, foster policyholder trust with a reliable, ADA compliant system for inbound and outbound payments.
Expect a secure migration to digital channels with secure, ADA compliant experiences for all residents.

Meet constituent expectations with a range of easy-to-use options for paying taxes.

Feel Confident About the Security of Your Billing & Payments

Security is complex — but choosing a secure billing and payments partner shouldn’t be. Schedule a call with one of our product experts to learn more.

More Questions? We Have Answers.

1. What security measures does InvoiceCloud use to protect customer data?

InvoiceCloud employs enterprise-grade security across all systems, including encryption in transit (TLS 1.2+) and at rest (AES-256), multi-factor authentication, and continuous vulnerability monitoring. Our platform is hosted on SOC 2 Type II–certified infrastructure, ensuring every transaction and customer record is safeguarded from unauthorized access.

Yes. InvoiceCloud is PCI DSS Level 1 certified, the highest level of payment card industry compliance. This ensures all online and mobile payments processed through our platform meet the strictest security and privacy standards for cardholder data.

InvoiceCloud supports compliance with NIST cybersecurity standards, Real-Time Payments (RTP) Network, GLBA (for financial institutions), and CJIS where applicable. We work with public sector and regulated industries to ensure that our platform meets federal, state, and industry-specific requirements for electronic billing and payment security.

We use role-based access controls, tokenization, and data minimization practices to protect all sensitive customer data. InvoiceCloud’s architecture ensures that no unencrypted personal or payment data is ever stored or transmitted.

InvoiceCloud maintains a dedicated Security Operations Center (SOC) that monitors systems 24/7 for suspicious activity. We employ automated alerts, threat intelligence feeds, and defined incident response protocols to quickly identify, contain, and resolve potential threats.

All data is stored in U.S.-based, Tier IV data centers within secure, redundant cloud environments. These facilities are designed for maximum uptime, disaster recovery, and geographic redundancy to protect against data loss or downtime.

InvoiceCloud’s vendor management program includes security assessments, audits, and contractual compliance reviews to ensure all third parties meet our security and privacy standards.

Unlike legacy EBPP systems, InvoiceCloud was built in the cloud with security-first architecture, allowing compliance reporting and continuous updates without customer disruption. Our compliance team proactively monitors regulatory changes to keep clients ahead of evolving standards.

InvoiceCloud employs advanced fraud detection, real-time transaction monitoring, and user authentication controls to mitigate risks. Customers benefit from secure payment options like digital wallets, ACH, and tokenized cards.

You can visit our Trust Center to see our certifications for SOC 2 Type II, PCI DSS, and more. We maintain full transparency to help our customers meet their own audit and compliance obligations.

Ready to Streamline Digital Payments?

Let’s talk about taking your billing and payments to the next level.