With flexible payments and disbursements, simplify workflows and boost digital adoption rates 2–3x higher than industry averages.
Every interaction is an opportunity to build trust, enhance satisfaction, and drive measurable results. Our cloud-native platform is designed to meet customers where they are — on any device, through any channel, at any time — while easing the workload on busy teams.
Customers can seamlessly transition between mobile, desktop, and text channels without losing their place in the payment journey, ensuring a consistent, uninterrupted experience across every touchpoint. Meet customers where they are and let them pay their way.
No login required. Allow customers to quickly make a payment without creating an account.
Give customers the option to store payment methods for fast, seamless transactions.
Text customers with a secure link to pay instantly from their mobile device.
Allow customers to pay directly from their inbox through embedded payment links in emails.
Meet customer preferences and increase payment completion rates by offering Apple Pay, Google Pay, Venmo, PayPal, or Pay in 4.
Give customers the option to make secure payments anytime via an automated phone system.
Accept direct bank transfers and electronic checks for a secure payment alternative.
Take payments over the phone or guide customers through digital enrollment and self-service options.
Enable customers to pay bills in cash at thousands of retail locations nationwide.
Provide walk-in or unbanked customers with self-service payment options through on-site kiosks.
Let customers choose a future date to pay, helping them manage cash flow and avoid late fees.
Automatically deduct payments on the due date, reducing missed payments and manual effort.
Grant customers the option to pay just the minimum amount due, supporting affordability and flexibility.
Enable customers to manage and pay for multiple accounts or properties from a single login.
Offer the ability to make voluntary contributions during checkout, supporting community or charitable initiatives.
Accept payments from digital wallets — like ApplePay and GooglePay — and all major credit cards — Visa, MasterCard, Discover, and American Express.
Provide secure, cloud-based payment and storage options for recurring or one-time payments.
Automatically match payments to invoices by connecting directly to major banking networks — eliminating manual check processing, exceptions, and reconciliation lag.
Enable digital payments for everyone with a solution that follows W3C Web Content Accessibility Guidelines, the Americans with Disabilities Act (ADA), and more.
Provide mobile-first and cash options for people without a bank account.
Offer easy-to-use payment options that cater to all your customers, no matter their access to or comfort with technology.
Simplify outbound payments with fast, flexible disbursement solutions designed to support a wide range of use cases. Whether you’re issuing claims payments, premium refunds, or agent commissions, InvoiceCloud streamlines the process — even for complex, multi-party workflows.
Quickly and securely disburse funds to policyholders or claimants, reducing processing time and improving satisfaction.
Automate refund distribution for overpayments, cancellations, or policy adjustments with full audit visibility.
Ensure timely and accurate commission payments to agents and partners, with customizable scheduling and reporting.
Manage payments involving multiple recipients or stakeholders with built-in logic for routing and approvals.
Handle exceptions, approvals, and compliance requirements with configurable workflows and real-time tracking.
Receive consolidated deposits across all payment channels and eliminate the hassle of managing multiple bank statements and labor intense reconciliation cycles. Automated matching and clear reporting reduce manual effort and errors while improving cash flow visibility. InvoiceCloud reconciliation and reporting tools reduce administrative overhead and empowers staff to make data-driven decisions.
Launch faster. Scale smarter. Our cloud-native infrastructure lets customers deploy on their terms, with no manual updates or middleware for IT to manage.
At InvoiceCloud, we don’t just get you up and running — we set you up for long-term success. Our onboarding and ongoing support services are designed to ensure a smooth, on-time implementation and continual digital optimization tailored to your team’s unique needs.
Personalized guidance from experts who understand your business, systems, and goals.
A structured, hands-on onboarding process that minimizes disruption and accelerates time to value.
Customized training for your team to ensure confidence and adoption from day one.
Ongoing partnership with a dedicated account manager focused on your success and growth.
Regular performance reviews and data-driven recommendations to help you continuously improve outcomes.
Access to a knowledgeable support team that’s ready to help when you need it most.
Unlike traditional portals, InvoiceCloud drives real self-service with embedded behavioral nudges, mobile optimization, and personalized experiences.
Staff can view and navigate the platform exactly as customers do.
Real-time assistance provides help for both staff and customers.
Email, text, and calendar notifications reduce missed payments.
Proactively send helpful payment communications and ensure failed transactions don’t go unnoticed.
Intent-based campaigns and co-branded marketing support boosts engagement.
2–3x Higher Adoption than Industry Average*
Up to 77% Paperless Billing and 84% Online Payment Adoption*
Up to 50% Reduction in Late Notices and Delinquencies*
*Source: Based on data collected from customers that went live on the InvoiceCloud platform in 2022 and 2023 and had 12 month’s worth of available payment data as of Dec. 2024
InvoiceCloud ensures every transaction is secure, compliant, and reliable. Our platform protects sensitive data and builds trust at every touchpoint, all backed by continuous up-time and comprehensive audit visibility.
InvoiceCloud is a cloud-based Electronic Bill Presentment and Payment (EBPP) platform that digitizes the full billing and payment experience. It allows customers to view and pay bills across web, mobile, text, phone/IVR, and kiosk; and streamlines presentment, reminders, payments, refunds, and reporting — all in one system. The platform is designed to reduce friction, drive adoption, and improve collections.
InvoiceCloud is purpose-built for billers in high-volume, customer-facing industries like utilities, government, and insurance — where digital payment adoption, operational efficiency, and customer satisfaction directly impact collections and service outcomes.
By eliminating common barriers like mandatory registration and poor mobile UX, InvoiceCloud drives higher payer engagement. Features like guest checkout, behavioral nudges, mobile-optimized design, and proactive reminders via email/SMS encourage on-time payments, AutoPay signups, and paperless adoption — all of which reduce delinquencies and customer service calls.
Payers can pay via web, mobile, text, phone/IVR, and kiosk using credit/debit cards, ACH, or digital wallets — all without needing to register. This omnichannel approach maximizes convenience and increases completion rates.
With over 160 pre-built integrations and flexible APIs/SDKs, InvoiceCloud connects seamlessly with leading CIS, ERP, CRM, and billing systems. This minimizes IT lift and accelerates implementation, especially in partnership with your core billing provider.
InvoiceCloud boosts on-time payments by making it easier for customers to act. Real-time payment links, automated multi-channel reminders, and intuitive self-service reduce the need for manual follow-ups and improve collection performance.
Yes. InvoiceCloud meets leading security standards including PCI, NACHA, and SOC. It features end-to-end encryption, tokenization, MFA, role-based access, and real-time monitoring — helping protect customer data and ensure compliance.
Most organizations experience a significant lift in digital adoption, fewer inbound calls, improved customer satisfaction, and lower billing costs. These outcomes are driven by automation, intuitive UX, and greater payer self-service — all trackable via real-time analytics and reporting.
Implementations are designed to be fast and low-effort, thanks to pre-built integrations and strong partnerships with billing system vendors. Many teams go live quicker and with less internal burden compared to traditional EBPP deployments.
InvoiceCloud offers white-glove onboarding, role-specific training, and ongoing strategic support. We also provide co-branded adoption marketing resources to drive engagement — continuously aligning our efforts to your KPIs and success metrics.
Empower customers with convenient, digital options for utility billing and payments.
Offer easy, digital ways for your community to pay parking tickets, fees, and more.
Meet constituent expectations with a range of easy-to-use options for paying taxes.
Schedule a demo to see how InvoiceCloud can help you improve productivity, increase digital adoption, and deliver the payment experience your customers expect.