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InvoiceCloud

Customer-Friendly
Payment Experience

Every payment moment matters. Empower your team with tools that support staff and build customer trust.

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Transform Transactions into Trust-Building Moments

Billing, payments, and disbursements aren’t just transactions — they’re moments that can either build trust or create frustration. That’s why your team deserves a platform designed to solve the everyday challenges organizations face, while making life easier for the people they serve.

Easy Payments for Customers — Efficient Billing for You

Digital Payments for Everyone

  • Multiple, easy ways to pay for all people, regardless of age or technical ability
  • Intuitive, accessible platform
  • Services to drive ongoing adoption

Modern Billing and Payment Experience

  • Payment-related AI leadership
  • Innovative solutions tailored to industry needs
  • Features proven to drive adoption and conversion

Secure, Integrated Tech Ecosystem

  • Minimal disruption to existing stack/system
  • Automated feature delivery requires limited IT support
  • Built with security, privacy, and compliance at its core

Meaningful Technical and Consultative Support

  • Recognized with multiple awards
  • Fast, responsive support
  • Dedicated industry expertise

Your Partner from Start to Success

Don’t settle for just software — choose a platform that includes support that goes above and beyond. Proven integrations, white-glove support, tailored marketing strategies, and intent-based adoption services mean more time for your teams to focus on what matters most.

Robust System Integrations

Thanks to proven integrations with 160+ systems, implementations are seamless with your existing tech stack. Save your IT and billing teams countless hours and start offering customers your upgraded digital payment options sooner.

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Impactful Support

Implement your new billing and payments solution without disruption to your daily operations — and get impactful support every step of the way. From implementation to user, you’ve got a true partner in our award-winning team.

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Industry-Leading Adoption

Intent-based adoption services ensure your success from day one. Dedicated staff work with your team to reach customers where they are and guide them toward digital channels that keep them coming back – leading to an average 49% increase in digital payments in year one.

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Immediate Feature Access

Leverage SaaS infrastructure to deliver automated upgrades and reduce IT burden, increasing your efficiency by 3-10x. Features and services proven to drive adoption and streamline processes stem from our payment-related AI leadership and innovative mindset that drives our ideating and development process.

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AI Leadership & Innovations

As an AI-first payments company, our dedicated AI leadership and innovative mindset drive our ideating and development process.

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News & Awards

BOSTON – November 4, 2025

InvoiceCloud and Duck Creek Technologies Announce Integrated Solution to Support Digital Transformation for Insurers Across the Country

InvoiceCloud, a leading solution for digital bill payment services, has joined forces with Duck Creek Technologies, the global intelligent solutions provider defining the future of property and casualty (P&C) and general insurance, to deliver a comprehensive digital bill payment solution to improve insurers’ billing and premium payment processes.
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Hyderabad, India – November 4, 2025

InvoiceCloud Strengthens India Leadership with Appointment of Biju Davis as Senior Vice President and India Site Leader

InvoiceCloud, a leading provider of online billing and payment services, today announced the appointment of Biju Davis as Senior Vice President and India Site Leader, reinforcing the company’s commitment to India as a strategic hub for global innovation and delivery.
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BOSTON – September 25, 2025

InvoiceCloud Recognized as a PropertyCasualty360 Insurance Luminary for Third Consecutive Year

InvoiceCloud has once again been named to PropertyCasualty360’s Insurance Luminaries Class of 2025 in the Technology Innovation category. This marks the company’s third consecutive year earning this distinction, reflecting its continued success in helping insurers transform their premium and disbursement payment systems and customer engagement.
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Why InvoiceCloud: FAQs

InvoiceCloud is a cloud-based electronic bill presentment and payment (EBPP) platform that improves how customers receive, view, and pay bills. Unlike traditional systems, InvoiceCloud emphasizes digital engagement, branded payment flows, and frictionless user experiences that drive higher adoption and self-service usage.

By enabling one-click payments, personalized reminders, and self-service options, InvoiceCloud transforms billing into a loyalty driver. Customers can enroll in paperless billing, Autopay, and PayByText at checkout, dramatically boosting engagement and reducing reliance on call centers.

InvoiceCloud eliminates or reduces many manual processes — like reconciliation, exception handling, and disbursement matching — cutting related time by over 50% in some cases. This leads to faster financial close cycles and lower billing overhead.

Yes. InvoiceCloud offers flexible REST APIs and pre-built connectors for CIS and billing systems, minimizing implementation time and IT lift. Learn more about integrations to InvoiceCloud.

Customers enjoy a seamless, branded payment flow that doesn’t require account registration. Real-time reminders, mobile-friendly access, and transparent communications reduce confusion and boost on-time payments.

Organizations using InvoiceCloud have seen significant improvements in collection rates, digital payment adoption, and operational savings — such as reduced print/mail costs and fewer support tickets. Outcomes consistently align with key strategic priorities like cost reduction and digital transformation.

Absolutely. InvoiceCloud offers enterprise-grade security, full audit trails, and built-in compliance features. InvoiceCloud meets leading security standards including PCI, NACHA, and SOC.

InvoiceCloud is actively embedding generative and agentic AI into the platform’s reporting and payment workflows. For example, a natural-language driven report builder is in market and AI-powered agents are part of the roadmap.

InvoiceCloud supports over 3,250 customers across insurance, utilities, local government, and county tax sectors, providing tailored solutions that meet the unique needs of each vertical.

Clients benefit from knowledgeable support teams and proactive monitoring, ensuring that issues are addressed quickly and that organizations get the most out of the platform post-implementation. Additionally, ongoing training and free marketing adoption services ensure the best usage and outcomes for your platform.

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