Adapting to change has never been easier.

We help insurance organizations increase customer and agent satisfaction, streamline payments, and maximize operational efficiency. Our easy-to-use platform improves policyholder retention by capitalizing on your most frequent engagement point — premium payments.

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Uniquely tailored to your needs.

Our highly configurable true SaaS platform is customized to satisfy insurance carrier needs. Some of our features include:

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Auto renewal

With InvoiceCloud, policyholders can enroll both at the time of binding their policy, as well as during the one-time payment cycle, to make signup as simple as possible.

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Omni-channel payment options

Allow your customers to pay when, how, and where they want. InvoiceCloud’s platform maintains context from one channel to the next, creating easy and engaging customer experiences.

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Engaging policyholder interface

Our easy-to-use interface engages policyholders, increasing satisfaction and e-adoption. InvoiceCloud’s platform achieves 2 to 3 times the industry average adoption rates: we encourage insureds throughout the payment cycle to enroll in AutoPay, paperless billing, and more.

Intelligent communications

Our platform utilizes email, text, and phone to help payers stay on top of their bills, even enabling payment through text or calendar reminders.

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Outbound campaigns

Easily send targeted messages to your customers through multiple communication channels, including voice, email, and text.

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Innovative agent portal tools

InvoiceCloud’s platform offers the best agent experience, strengthening the carrier-agent relationship. This can help your organization retain the best agents to drive new policyholder growth.

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Secure payments

Our platform is PCI Level 1 Compliant and securely encrypts customer data to give both you and your payers peace of mind.

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True SaaS model

With our true single instance, multi-tenant SaaS platform, you can always deliver the latest innovations to your policyholders – without time-consuming upgrades or costly customizations.

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InvoiceCloud partners with leading CIS/core billing software companies to create tight integrations and accurate, fast account reconciliations.

Recognized for insurance innovation

InvoiceCloud has been named to PropertyCasualty360’s Insurance Luminaries Class of 2023 in the Technology Innovation category.

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ALM PropertyCasualty 360

Real results. Super simple.

At InvoiceCloud, our goal is to simplify customer engagements to drive real,
quantifiable results for our clients.

Our platform encourages customers to enroll in services like paperless billing, auto renewal and AutoPay, allowing you to:

  • Maximizes operational efficiencies
  • Increases policyholder satisfaction and retention
  • Accelerates collections
  • Decreases call volume
  • Increases e-payments
  • Decreases policy cancellations due to no payment
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Outbound Payments

Fast and secure payments for claims, vendors, agent commissions, and return premiums – it all comes together
with the InvoiceCloud Outbound Payments solution.

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Our insurance related partners:

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