Adapting to change has never been easier.
We help insurance organizations increase customer and agent satisfaction, streamline payments, and maximize operational efficiency. Our easy-to-use platform improves policyholder retention by capitalizing on your most frequent engagement point — premium payments.
Uniquely tailored to your needs.
Our highly configurable true SaaS platform is customized to satisfy insurance carrier needs. Some of our features include:
Auto renewal
With InvoiceCloud, policyholders can enroll both at the time of binding their policy, as well as during the one-time payment cycle, to make signup as simple as possible.
Omni-channel payment options
Allow your customers to pay when, how, and where they want. InvoiceCloud’s platform maintains context from one channel to the next, creating easy and engaging customer experiences.
Engaging policyholder interface
Our easy-to-use interface engages policyholders, increasing satisfaction and e-adoption. InvoiceCloud’s platform achieves 2 to 3 times the industry average adoption rates: we encourage insureds throughout the payment cycle to enroll in AutoPay, paperless billing, and more.
Intelligent communications
Our platform utilizes email, text, and phone to help payers stay on top of their bills, even enabling payment through text or calendar reminders.
Outbound campaigns
Easily send targeted messages to your customers through multiple communication channels, including voice, email, and text.
Innovative agent portal tools
InvoiceCloud’s platform offers the best agent experience, strengthening the carrier-agent relationship. This can help your organization retain the best agents to drive new policyholder growth.
Secure payments
Our platform is PCI Level 1 Compliant and securely encrypts customer data to give both you and your payers peace of mind.
True SaaS model
With our true single instance, multi-tenant SaaS platform, you can always deliver the latest innovations to your policyholders – without time-consuming upgrades or costly customizations.
Integration
InvoiceCloud partners with leading CIS/core billing software companies to create tight integrations and accurate, fast account reconciliations.
Recognized for insurance innovation
InvoiceCloud has been named to PropertyCasualty360’s Insurance Luminaries Class of 2023 in the Technology Innovation category.
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Real results. Super simple.
At InvoiceCloud, our goal is to simplify customer engagements to drive real,
quantifiable results for our clients.
Our platform encourages customers to enroll in services like paperless billing, auto renewal and AutoPay, allowing you to:
- Maximizes operational efficiencies
- Increases policyholder satisfaction and retention
- Accelerates collections
- Decreases call volume
- Increases e-payments
- Decreases policy cancellations due to no payment
Outbound Payments
Fast and secure payments for claims, vendors, agent commissions, and return premiums – it all comes together
with the InvoiceCloud Outbound Payments solution.
Georgia Farm Bureau Insurance Transforms Member Experience and Improves Payment Efficiencies
EmPRO Transforms Policyholder Experience, Drives Digital Engagement and Reduces Manual Processes
InvoiceCloud delivered the flexible, self-service, online payment solution our members have requested. This solution has significantly decreased incoming billing related calls, improved our process and freed up our time to focus on other value-added activities for our members.
Christina Farrar
Manager of Billing
Fallon Health
Our insurance related partners:
