Increased satisfaction at
every step

Today’s consumers expect easy and intuitive digital experiences for everything, from buying products to receiving digital payments. Digitizing outbound payments is critical to meeting your insured’s heightened expectations.

Lower costs.
A better overall experience.

With Outbound Payments, you can increase policyholder satisfaction by offering faster payments with options that meet your insureds’ preferences, such as Real-Time Payments, Virtual Cards, Push to Debit, and Direct Deposit.

Digital outbound payments decrease claims costs, lower fraud risks, accelerate processing times, and reduce operating expenses 10x* less compared to paper checks.

*Source: AFP 2022 Payments Cost Benchmarking Survey

The InvoiceCloud Outbound Payments solution enables
you to:

  • Increase policyholder satisfaction and retention by allowing claimants to receive timely payments according to their preferences.
  • Simplify multiple-endorsement with multi-party and lienholder capabilities. Streamlining this reduces claimant frustration, lost checks, and incoming calls.
  • Lower loss costs while increasing operational efficiencies.
  • Pay claims, vendors, agent commissions, and return premiums quickly and securely.
  • Manage payments in progress and account history in a centralized dashboard.

Want to see Outbound Payments in action?