EmPRO Transforms Policyholder Experience, Drives Digital Engagement and Reduces Manual Processes

After switching to the frictionless, intuitive user experience provided by InvoiceCloud’s digital engagement and payment solution, EmPRO has seen several benefits, including:

  • Increased self-service and digital payment adoption accelerated accounts receivable process
  • Higher policyholder satisfaction with an engaging, customer-centric payment experience
  • Improved organizational efficiencies allowing staff to focus on other critical tasks
  • Easy-to-use marketing resources to promote digital payment options


EmPRO_General Case Study_PDF.pdf