Invoice Cloud Launches Revolutionary Payment Scheduling Tool

Flex-Pay takes self-service to a new level

Boston – Invoice Cloud announces IC Flex-Pay, a self-service payment plan tool that simplifies payment collection for municipalities by providing Customers with the ability to create their own budgeted payment plan, without staff intervention. The tool was developed after a request by Invoice Cloud Client, Marion County, IN (Indianapolis) to support their taxpayer’s desire to create their own flexible payment plans. Marion County issues property tax bills annually, with two coupons, the first due within approximately 30 days of issue and the second installment due approximately six months later. Taxpayers asked Marion County Treasury staff if there were easy to use methods to create budgeted payments in advance of the second installment and Marion County staff asked Invoice Cloud if it could be done. Called “Flex-Pay” the service became available in May, 2013 and was met with immediate success with several thousands of Flex payments made in the first year.

Bob Bennett, Invoice Cloud CEO stated that, “We love it when a smart Client like Marion County makes a great suggestion for an improvement because, as a true Cloud based application, our entire Client base benefits. In this case, our engineering team was able to create a very easy to use tool that allows taxpayers to select how many payments to make over their selected time frame to accommodate the full payment of the tax bill. The response has been phenomenal and can be measured by its broad use in the County.”

Invoice Cloud™ (, a high growth company with over 360 clients in 36 states in the USA, provides Trusted, Secure E-Payments and Electronic Bill Presentment (EBPP). This growth is attributable to EBPP service features that uniquely meet the needs of local government, utility and select commercial billing entities. The Company’s Electronic Bill Presentment helps clients save money through paper suppression; Online Payment reduces costs while improving collections; Customer Communication Engine shifts customer calls and visits to web based self-service; and Client Reporting provides industry leading reconciliation and service tools.

About Invoice Cloud: Invoice Cloud, an EngageSmart solution, is the leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions put customer experience first.  By switching to Invoice Cloud, clients improve customer engagement, loyalty, and efficiency while reducing churn and missed payments in the process.  With over 2,100 clients across the US and over 50 million payments processed annually, Invoice Cloud is one of the most secure, innovative, and inclusive fintech solutions in the market.  To learn more, visit

For additional information please contact:

Renee Chenue,
Invoice Cloud, Inc.
(877) 256-8330, x2525