Invoice Cloud Absorbs Payment Fees to Support Online Donations for COVID-19 Community Response Efforts

BRAINTREE, Mass. (April 14, 2020) – Invoice Cloud, a provider of trusted, secure e-payments and the highest adopting Electronic Bill Presentment and Payment (EBPP) solutions, today announced the launch of a philanthropic program to help its billers establish charitable funds to support COVID-19 response and recovery efforts in their respective communities.

Through the end of 2020, Invoice Cloud will absorb ACH (electronic check) service fees on donations made through the Invoice Cloud online payment platforms used by its billers during the health crisis.  Invoice Cloud’s Client Services team has mobilized to assist billers, at no cost, in setting up new donations pages or adding the option to donate to the regular bill payment checkout process.

“As the coronavirus crisis began to unfold, we looked for ways that we could have a positive impact in communities across the country,” said Bob Lapides, president of Invoice Cloud.  “By absorbing ACH (electronic check) fees on donations made through our clients’ platforms, we are making it easier for billers to leverage our technology and harness the power of charitable giving to support first responders, health care workers and families in their communities.”

Several longtime Invoice Cloud clients, including the City of Boston, the Town of Bedford, Mass., and the City of Cambridge, Mass., have created COVID-19 emergency relief funds supported by Invoice Cloud’s online infrastructure.

Invoice Cloud has also made donations to the Boston Resiliency Fund, which is supporting city residents most affected by the coronavirus, and the United Way Covid-19 Community Response and Recovery Fund, which will help the most vulnerable populations receive critical financial and social support during the crisis.

About Invoice Cloud

Invoice Cloud, an EngageSmart solution, is the leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions put customer experience first.  By switching to Invoice Cloud, clients improve customer engagement, loyalty, and efficiency while reducing churn and missed payments in the process.  With over 2,100 clients across the US and over 50 million payments processed annually, Invoice Cloud is one of the most secure, innovative, and inclusive fintech solutions in the market.  To learn more, visit



Media Contact:

Greg Turner, Ball Consulting Group, LLC

Phone: 617-243-9950; Email:

Invoice Cloud Contact:

Coryn Leaman, Engagement Specialist

Phone: 781-369-9630; Email: