City of Wylie Increases Self-Service with Customer-Centric Digital Billing and Payment Solution
After switching to InvoiceCloud’s uniquely designed, customer-centric digital billing and payment platform, the City of Wylie has seen several benefits, including:
- Fewer service shut-offs and more on-time payments as a result of the seamless, easy-to-use interface
- Higher customer satisfaction and improved organizational efficiencies due to streamlined collections
- A seamless integration with both the city’s core billing system and customer self-service portal
- Increased self-service adoption through convenient, personalized payment options