New Hanover County Increases Digital Engagement and Collections Efficiencies with User-Friendly Payment Solution
After switching to the customer-friendly user experience of InvoiceCloud’s digital engagement and payment solution, New Hanover County has seen several benefits, including:
- Higher digital adoption with a better customer experience
- Decreased lobby traffic and phone calls
- Increased on-time payments
- A fully supported, seamless integration with their core CIS
