Insurers are racing towards digital transformation – and the fastest route? Reimagining the most frequent policyholder engagement point: making premium payments. To assure that providers are updating the premium payment experience where it counts, we surveyed over 1,200 bill payers to get a sense of today’s preferred payment methods, the most popular customer communication channels, barriers to on-time premiums, and more.

Join InvoiceCloud’s Angela Abbott and Aite-Novarica’s Mike Trilli for a live webinar to learn:

• The top features that would sway non-digital payers to online payments
• Which payment channels are in demand (and which are slowing digital transformation)
• The impact of COVID-19 on bill payment habits
• How people prefer to receive payment reminders, and more