Digital wallets have quickly become an essential payment option for bill collection, across all industries. Accelerated by the global health situation, digital wallet adoption rose to 55% worldwide in 2020, and will reach 75% by 2025.
To reap the benefits of increased self-service payment adoption – like decreased call volumes, fewer in-person visits, happier customers and staff members, to name a few – billing organizations must offer the payment options consumers are using. And today, that means integrating mobile wallet options.
Join Invoice Cloud for a webinar that will overview everything you’ve ever wondered about mobile wallet, including:
Director of Product Marketing
VP, Processing Transformation