Summary

The insurance industry is facing a talent shortage several years in the making, at a time when business expenses and policyholder expectations are higher than ever. Many insurance companies are burdened with inefficient billing and premium collections technologies that complicate payments. This causes an inferior policyholder experience and generates costly, inefficient, and error-prone manual processes for staff.

Insurers must utilize digital transformation to overcome the workforce shortage that’s jeopardizing the policyholder experience and disrupting organizational efficiencies.

Watch the on-demand webinar to discover the benefits of self-service and digital payment adoption. You’ll learn how to:

  • Leverage technology to bridge the industry workforce gap
  • Automate your policyholders’ most frequent touchpoint
  • Ease staff workload, reduce costs, and retain more customers

And more!

Fill out the form to access the on-demand recording

Meet Our Presenter

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Julie Schieni
Vice President of Insurance
InvoiceCloud
Julie Schieni has over 25 years of experience in insurance and information technology. She has held leadership positions in software companies — including her current role as Vice President of Insurance at InvoiceCloud — and property and casualty insurance carriers. Julie’s expertise is in managing all stages of technology initiatives, from strategic assessment and planning through delivery and implementation.