Go beyond just collecting payments, to:
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Maximizing operational efficiencies
With increased enrollment in AutoPay and paperless billing and industry-leading electronic payment adoption, you can reduce staff workloads and accelerate collections.
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Improving customer satisfaction
Simplify the payment process and deliver the latest technology to improve the customer experience.
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Decreasing costs and boosting revenue
Reduce costs typically associated with printing and mailing bills.
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Delivering the latest technology
With our true SaaS platform, you’ll always have access to the latest technology innovations – without having go through time-consuming upgrades.
Unsurpassed results.
It’s no secret that our platform drives 2-3x the average industry adoption rates. In fact, our clients see electronic payment adoption growth every year.
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Allow customers to pay the way they want.
We provide a simple, engaging payment experience on every channel.
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Engage your customers with intelligent communications.
Send targeted, event-based email and text reminders to keep your customers informed and encourage on-time payments.
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You're safe with us.
Being fully PCI Level 1 Compliant gives you confidence that your customers’ information is secured with industry best practices.
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We make it simple to go green.
Your customers can easily enroll in self-service programs to opt for paperless statements – reducing billing costs for you and helping save the planet, one letter at a time.
Learn more about our efforts
I can only wish all my projects were as easily implemented and adopted as InvoiceCloud has been. Having InvoiceCloud available to our customers has increased our on-time payments; reduced our need to email the entire year’s statements at tax time; and ensured even our customers who travel frequently have access to their bills and are reminded to make their payments. Thanks to InvoiceCloud handling such a large number of our payments, our customers can reach a customer service representative quicker and we can provide exceptional customer service.
Therrie Shumake, Accountant
Forsyth County Water and Sewer
Frequently Asked Questions
Q: Does InvoiceCloud partner with my billing software?
A: InvoiceCloud partners with leading CIS/billing software companies to provide benefits like single sign-on, tight systems integrations, and real-time data exchange. See some of our active partners here. To find out if we partner with your billing software, contact us.
Q: Is there any limit to the number of payers I can have?
A: With InvoiceCloud, there are no limits. Our true SaaS, scalable infrastructure supports as many payers as you need.
Q: Do you support mobile devices and pay by phone?
A: InvoiceCloud provides an omni-channel platform that enables your customers to pay when, how, and where they want. This includes a mobile optimized interface, Interactive Voice Response (IVR) capabilities, pay by text options, and more.
Q: How long does the update process take?
A: With InvoiceCloud, you never have to wait for updates or critical security enhancements. Our true SaaS platform means you always have access to the latest features.