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What’s Causing the Insurance Talent Shortage (and How Can Carriers Cope)?
It’s become increasingly difficult to ignore: the insurance industry is facing a major talent shortage that is only just…
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Video: Georgia Farm Bureau Transforms Member Experience and Improves Payment Efficiencies
Georgia Farm Bureau Mutual Insurance was created in 1958 by Georgia Farm Bureau, the state’s largest agriculture-based membership organization,…
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On-demand Webinar: the State of Digital Premium Payments
Few policyholder touchpoints are as operationally important as collecting premium payments. Besides providing revenue, some policyholders only interact with…
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True SaaS for Insurance: Meeting Policyholder Expectations Today and Tomorrow
As is true across all industries, customer expectations are constantly evolving for insurance providers. While the wants and needs…
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Video: How Ellington Mutual is Meeting Today’s Customer Expectations
Ellington Mutual has been meeting its customers’ insurance needs for nearly 150 years — the last thing its team…
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On-demand Webinar: Transforming Policyholder Behavior
From talent shortages and compliance issues to rising costs and more, insurers are facing some major headwinds these days….
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Frictionless Payments Increase Policyholder Satisfaction: Client Story
As a member-owned Town Mutual Insurer, Northern Finnish Mutual Insurance Company (NFMI) and their subsidiary, NFM Auto Agency, Inc.,…
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3 Ways InvoiceCloud Can Improve Your AM Best Score
Choosing an insurance provider is a major decision for policyholders – and who among us can say they don’t…
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Infographic: Digital Transformation in the Insurance Industry
Removing friction from the customer experience has become one of the major focuses of insurers worldwide, and for good…
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3 Insurance Best Practices in the Wake of COVID-19
As COVID-19 continues to ebb and flow, insurance organizations have had to continuously pivot in response to the health…
