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Enhanced Navigation and Payment Confirmations Provide Smoother Payments

Published 5/8/25

As we continue to deliver on our commitment to provide a user-friendly experience with accessible payment options for everyone, we’re excited to announce the next round of updates to the payment experience. Let’s take a closer look at some of the exciting changes we’ve made for this month:

Streamlined Customer Payment Route

We’ve made significant improvements to make payment navigation easier, ensuring a cleaner and more intuitive design for both signed-in (customer portal) and signed-out users (virtual site). Key updates include:

  • Bolded selections in the navigation for easier identification
  • Lighter, white background for better contrast and viewability
  • Increased font sizes in mobile navigation drop-down menus for improved readability
  • Updated home icon and a redesigned selection menu
  • Removed redundant icons in mobile navigation for a simplified experience

 

Payment Confirmation Receipt Page Updates

We’ve also updated our payment confirmation receipt page to make it more clear and user-friendly.

  • Payment processing language now corresponds with the payment type used, clearly indicating the status of your payment.
  • For bank payments: Payment is being processed
  • For all other payments: Thank you for your payment!
  • New receipt table displaying payment information.
  • Modern icons and logos for a fresh look.
  • Print receipt transformed from a link into a button that is easier to see.
Bank Payments Language – Mobile
Other Payment Types Language – Mobile

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Make sure to stay connected with Cloudburst for more updates throughout the year, as we continue our quest to make digital payments easier, and more accessible for everyone.