Cloudburst - Invoice Cloud

August 2022

July 2022

More Payment Options, More Online Payments

Carrying a Supercomputer in Your Pocket?

Marketing Made Easy

June 2022

Tips for a Smooth Tax Season

Training Makes a Difference

May 2022

How to Connect Your Customer Experience with Online Payment Adoption

Social Engineering – The Next Big Security Attack Vector

Bob’s Ramble: Work Life VS Home Life

April 2022

The Impact of Paperless Billing

March 2022

Hackers Move Fast

Paperless billing is a win-win

Bob’s Ramble: Safeguarding mental health during these tumultuous times

February 2022

The Importance of Training and Testing

Create Your Own Help Videos in Minutes

January 2022

Bob’s Ramble: We Appreciate YOU

December 2021

System Maintenance Schedule

Training: Live or On-demand

Do organizations really need to charge a fee for convenience?

November 2021

Customer Spotlight: Roadmap for a Successful Conversion

Defense in Depth and Layered Security

Bob’s Ramble: Our Global Push to Drive Customer Adoption

October 2021

Are You Changing Your Integration

See What Venmo Can Do for your Business

September 2021

Industry Event Recaps to Keep You in the Loop

Electronic Check Returns

Strategies for Adapting to the New Remote/Hybrid Workforce

August 2021

Disconnection, the last resort

The Power of Three

July 2021

Bob’s Ramble: Ten Predictions on the Future of Work

June 2021

Do Our Smart Devices Actually Listen to Us?

Encouraging Seniors to Adopt Online Payments

May 2021

Digital Wallets are Here to Stay

For Optimal Support – Keep InvoiceCloud in the Loop

Bob’s Ramble: Crave a Diversion? Create a New Playlist

April 2021

Payer Satisfaction in the Wake of COVID

Why Patch and Upgrade Your Computer Operating System?

March 2021

BREAKING NEWS: Offering PayPal through Invoice Cloud Gains Momentum

NACHA Rules Have Changed, and We Have You Covered!

Bob’s Ramble: The Pillars that Guide Us

January 2021

How Can We Keep Our Work Computers From Being Hacked?

Invoice Cloud Client Services is now using Salesforce!

Why are Billers Absorbing Fees?

November 2020

Raise Your Awareness on Ransomware

New Training Videos in our Biller Portal

Retiring, not Bob Lapides

Bob’s Ramble: One Positive from Covid

August 2020

Customer Experience in the Insurance Industry

Moving into the New Normal

Why Measure Electronic Payment Adoption

June 2020

Encouraging Online Payments During a Time of Crisis

Think Before You Click

AutoPay Sign Up from the Biller Portal

Bob’s Ramble: Musings from a Self-Quarantined Idiot

April 2020

Bring Your Own Device (BYOD) and Work From Home Security

Encourage Your Customers to Stay Safe & Healthy by Paying Electronically

CloudStores: Detailed Reporting on Payments Made

February 2020

New Clients, Same Committment to Excellence

Features You Didn’t Know Existed

How to Change the Dates for an Invoice File in the Biller Portal

Bob’s Ramble: Simplifying Management with Three P’s (People, Product and Process)

November 2019

2019-2020 Invoice Cloud System Maintenance Schedule

Operating Guidelines Rebranded

Bob’s Ramble: Why Adoption Matters

The Importance of Quality Anti-Malware Software

Access our Training Documentation on the Biller Portal

Another Way to Pay – Consider Our Payment Kiosk

August 2019

Protect Your Staff from Phishing Attacks with Discounted Training

Free (to you) Press Boosts Adoption

Introducing the Marketing Resource Center

Bob’s Ramble: Comic Relief

What You Need to Know About C Code Notifications

Q&A with Simsbury Connecticut: An Invoice Cloud Client of 8 Years

May 2019

Reach More Customers by Accepting Phone Payments

Easier Access to Training Videos Now Available

Protecting Yourself from Ransomware

Q&A with the Chief Operating Officer

Bob’s Ramble: The Importance of Coaching

What Can I Find on the Customer History Tab?

February 2019

Welcome to 2019

OneClickPay – A Faster, Easier Way to Pay

How to Submit a Ticket to the HelpDesk

How to Secure Your Wireless System and Devices

Bob’s Ramble: Resilience, When All Else is Lost…

Make It Easy for Residents to Pay for Non-Invoiced Items and Miscellaneous Services

How to Retain Top Talent: An Increasingly Difficult Task

November 2018

Are You Signed Up to Receive Service Updates?

Service Enhancement >>> Customizing Email Title & AutoPay Message

Ensuring Your Charitable Donation Goes to a Legitimate and Effective Charity

Bob’s Ramble: Leadership Development – What Separates the Good from the Great?

Products to Make Your Life Easier – Are You Using Them?

How to Process a Credit in the Biller Portal

August 2018

Service Enhancement >>> Custom Messages

Mobile Phone Security

Bob’s Ramble: Empathy and Its Importance in the Workplace

New Training Portal

Walk in Your Customers’ Shoes

Client Survey Feedback is Important

May 2018

3 Effective Ways to Increase Electronic Payment Adoption

Spring Is a Time for Change

Bob’s Ramble: The Gift of Mindfulness

“Remind Me” Feature Delivers Calendar Reminders

How to Manage Email Recipients

February 2018

Bob’s Ramble: What Makes for Happiness at the Workplace?

8 Reasons to Login to the Biller Portal

Planning How to Survive the Loss of Access to Your Main Office

Is it Time to Refresh Your Email Notification Branding?

December 2017

How to Proactively Deal with Late Payment Issues

How to Avoid Falling Victim to a Scam

Need Training? Join Our Recurring Training Sessions

Bob’s Ramble: People. People Who Need People.

How to Get Customer Email Addresses

Focus on What Matters During the Holidays

August 2017

Service Enhancement >>> New Feature for Billers Who Use Balance Forward

Collect Cash Payments at Nearby Stores with PayNearMe

New Training Videos Available

Mobile Payments Are on the Rise

How to Quickly Unlock User Accounts

Bob’s Ramble: Work Culture – Is It Important?

4 Tips to Improve PC Performance

Client Survey Feedback Report

May 2017

Service Enhancement >>> New Biller Portal Has Launched!

Creating a Seamless POS Experience with Cloud POS Connect

How to Create a Maintenance Window in the Biller Portal

From Counter to Computer – Converting In-Person Payers to Online Payers

Bob’s Ramble: The Recipe for a Successful Business

Protecting Your PC, the Second Line of Defense

Making Your Pay Button Stand Out

February 2017

Bob’s Ramble: Full Speed Ahead

2016 Service Enhancements at a Glance

The Best of Both Worlds

Recurring Scheduled Payments Revolutionize the World

Passwords: The Frontline Protection for Our Systems

What Does It Mean to be PCI Compliant?

November 2016

Service Enhancement >>> Payment Portal Refresh Coming November 28th

Pay by Text is Being Added for All Clients

What Can a Cloud Store Do for You?

Bob’s Ramble: Life and Aging – How Much Control Do We Have?

The Internet is a Vulnerable Place

Client Services Q&A

Boost Adoption with a Sweepstakes

August 2016

Service Enhancement >>> Online Bank Direct

Taking the Hassle Out of Receiving Online Bank Paper Checks

What’s All the Fuss About SaaS and the Cloud?

Custom Reporting Offers Greater Flexibility

Bob’s Ramble: Seeking Balance in Life

Editing the Email Notifications to Payers

A Glimpse at the Chargeback Process

Client Survey Feedback Report

May 2016

Service Enhancement >>> Faster Upload Times!

Offering an Automated Phone Service Can Boost Adoption

Changing Software or Printers? We Need to Know

Bob’s Ramble

A Payment is Just a Text Message Away

Client Surveys and Why They’re Valuable

A Quick Guide to Bank Deposit Reconciliation