The Year So Far – A Retrospective

Published 7/10/24

  •  February
    • New Enhancements Reflect More Stringent Email Sender Guidelines:
      • Google and Yahoo imposed new industry standards in 2024 for email senders. These protections center around authenticating user email addresses, enabling easy unsubscribes, and spam reduction. InvoiceCloud implemented the necessary enhancements to meet these expectations on your behalf. Your customers will continue to receive invoice notifications and other account communications in their inboxes successfully.
  • March
    • Batch Close Process Gets a Boost:
      • Improvements to the batch close and error alert processes for those with custom batch close times translate to fewer missed deadlines, faster closing times, and quicker response times from our team in case of any issues.
  • May
    • Introducing User Roles for Streamlined User Provisioning:
      • Designed to accelerate user provisioning in the biller portal, user roles allow administrators to quickly set up new users with consistent permissions, streamlining the onboarding process.
    • Apple Pay Gets Even Smoother:
      • Our re-engineered Cardholder and Merchant Initiated Transactions framework reduces Apple Pay declines, leading to fewer frustrated customers and a smoother checkout process for your business.
  • June
    • Enhanced Security with CSR Payment Permissions:
      • Two new permissions (permission 40 for bank accounts and 41 for credit cards) allow you to further restrict CSR abilities to add or edit saved payment methods on customer accounts. These permissions have been integrated into the new Role Management feature.
    • Improved reCAPTCHA Security with Seamless User Experience:
      • Our upgraded reCAPTCHA system is better at identifying real users, reducing the number of verification steps your customers encounter. This enhances security without compromising user experience.
    • Total Balance for All Accounts in the Payment Portal:
      • Simplified Customer Checkout: Customers with multiple linked accounts can now see their total balance due or credit available at checkout.

We’re committed to continuous improvement and innovation at InvoiceCloud. Stay tuned for even more exciting features and enhancements coming later this year!