Kevin’s Corner: Continuing Commitment to Quality and Service

Published 6/6/24

Hello, all – my name is Kevin O’Brien and I am truly honored to introduce myself as the new Chief Executive Officer of InvoiceCloud. I’ve been introducing myself and my new title to a lot of people, but this is the introduction I’ve been most excited to make. You all, our valued customers, are the North Star of our organization and have been since Bob Bennett launched InvoiceCloud 15 years ago.

I would like to acknowledge Bob and his leadership team for their vision and drive to build this business and our incredible team. When I met Bob a few years back while interviewing for my previous role as President of InvoiceCloud, it only took an hour-long breakfast meeting for me to immediately grasp his earnest passion for the work that InvoiceCloud does and the people it serves. I know stepping away from what he built here wasn’t easy, and I am extremely humbled to step in and continue Bob’s mission of serving you all with the time and resource-saving power of the InvoiceCloud true SaaS solution. Fortunately, Bob will maintain his position on the board of InvoiceCloud and is readily available to us.

A little bit about me: As CEO, I lead the strategic direction for InvoiceCloud, focused on delivering innovation and high-quality service to our customers. Prior to joining InvoiceCloud in 2022, I was the Divisional Vice President and General Manager of the Product Lifecycle Management (PLM) segment at PTC, a software and services company that provides product development solutions for manufacturers and other industries. In this role, I was responsible for PTC’s strategy, product, go-to-market, and customer success. I’ve also spent a decade of my career at Oracle in a variety of leadership roles. Across all my roles, there’s been a purposeful emphasis on working closely with customers and partners. Outside of work, I love spending time with my wife and four kids. You can usually find us skiing, mountain biking, or cooking together.

I couldn’t be more excited to embark on this journey with all of you. Please know, I am fully committed to maintaining the quality of service and products that you have come to associate with InvoiceCloud. I’m confident that what Bob has built here is something that’s built to last. It’s our people, who genuinely care about the success of our customers, that make this organization truly unique. As we move forward, I assure you that our team will continue to prioritize your needs and work tirelessly towards meeting and exceeding your expectations.

I’m looking forward to sharing my thoughts here in Cloudburst more regularly and exploring the numerous ways we can make your experience with InvoiceCloud even more rewarding. Thank you for your continued support and trust in us!

With gratitude,

Kevin