Planned AI Initiatives Poised to Revolutionize Billing, Payments, and Customer Satisfaction

Published 5/8/25

We’ve announced our plans for a continued rollout of AI technologies across our platform, marking a significant step forward in our commitment to driving innovation and customer satisfaction. Our goal is to make billing and payments faster, smarter, and easier by automating workflows, reducing errors, and expediting decision-making.

New AI Initiatives Will Drive the Next Generation of Digital Payments 

At InvoiceCloud, we are excited to take a major leap forward in revolutionizing billing and payment solutions for everyone. This announcement reinforces our long-term vision to responsibly lead the implementation of transformative AI technologies in digital payments, helping our customers drive efficiency, engagement, and innovation throughout the payment journey.

What Does This Mean for You?

By embracing AI, we are delivering value faster and helping to simplify the lives of your employees and your clients. We’re integrating AI throughout the organization—both in our internal operations and across our platform—to provide more intelligent, streamlined, and user-friendly payment experiences and customer services. 

What’s on the Horizon?

One of the exciting developments in our AI strategy is the upcoming report builder automation, which uses tools that allow digital systems to understand and work with plain text to generate detailed reports in real-time. This will empower your team to quickly make sense of complex data, freeing their time to focus on more strategic activities. At InvoiceCloud, we’re building for the next five years and beyond. We’re thinking about partnership, not just product development, and how we can support our customers in rethinking workflows and confidently navigating this complex technology.