Service Enhancement >>> Customizing Email Title & AutoPay Message

Enhancements were made to Email Management to allow clients more customization. Clients can now modify the email title which displays on the first, second and third email notifications that get sent to customers. The message that displays for AutoPay customers can also be customized.

On the Email Management page within the Biller Portal, text boxes appear for Email Title and AutoPay Message. Default text shows for reference and can easily be edited with a maximum character length of 250 for the email title and 500 for the AutoPay message. Remember to click on Save Your Changes after modifying. Please note that changes made to these two fields will not currently be reflected in a test email.

The Email Title and AutoPay Message are displayed within the email below.