Dalton Utilities, a full-service municipal utility serving 50,000 customers across the City of Dalton and portions of Whitfield, Murray, Gordon, Catoosa, and Floyd counties in Georgia, reported a 150% increase in paperless enrollment in October 2023 since going live with InvoiceCloud’s automated pay-by-phone Interactive Voice Response (IVR) solution in February 2016. Within that same time period, Dalton Utilities also experienced an increase in self-service options like e-payment adoption and AutoPay, with 68% and 64% customer adoption rates, respectively.  

InvoiceCloud, a leading solution for digital bill payment services, has been named a winner at The 2024 SaaS Awards program, in the Best SaaS Product for Financial Services category. A long-established awards program spanning 56 categories, The SaaS Awards recognizes the leading innovations and applications of software-as-a-service solutions across a wide range of use cases and sectors.

InvoiceCloud, a leading solution for digital bill payment services, announced a new leadership team and a strong first half of 2024 with customer wins and engagement as the company enters its next stage of growth. Formerly part of the EngageSmart brand, a provider of vertically tailored customer engagement software and integrated payments solutions that was acquired by Vista Equity Partners in January of this year, InvoiceCloud is now operating as an independent company focused on maximizing its growth opportunity.

InvoiceCloud, a leading solution for digital bill payment services, has been named the winner of a Bronze Stevie® Award in the Company of the Year – Financial Technology category in the first annual Stevie Awards for Technology Excellence. The Stevie Awards for Technology Excellence celebrate the remarkable accomplishments of individuals, teams, and organizations shaping the future of technology across all industry sectors.

InvoiceCloud, a leading solution for digital bill payment services, has been named a winner of the following Stevie® Awards in the ninth annual Stevie Awards for Great Employers.

InvoiceCloud, a leading solution for digital bill payment services, has been named a finalist in The 2024 SaaS Awards program in the Best SaaS Product for Financial Services category. The company has also been named to the shortlist for Highest Customer Satisfaction with a SaaS Product.

Megabyte, a leading property tax system in California, and InvoiceCloud, a leading solution for digital bill payment services, today announced a new integrated solution to enhance the tax collection process and provide more modern, easy-to-use digital payment experiences for Calaveras County residents.

InvoiceCloud, a leading solution for digital bill payment services, has been named to Energage’s 2024 Top Workplaces in Technology list. Top Workplaces Industry awards celebrate organizations that have built people-first workplace cultures and mark them as employers of choice for those seeking employment in their respective industries. The list is based entirely on employee feedback gathered through a third-party survey administered by Energage, LLC, an employee engagement technology company.

InvoiceCloud today announced that its leading digital bill payment solution is now available on SAP^® Store, the online marketplace for SAP and partner offerings. View the InvoiceCloud store page here. InvoiceCloud integrates with SAP S/4HANA Utilities to empower utility companies and remove operational inefficiencies with cost-effective digital transformation, while elevating the customer experience and driving digital engagement. With InvoiceCloud’s innovative billing, payment, and engagement solution now available on the SAP® Store, SAP customers can easily take advantage of a seamless implementation designed to connect painlessly with your CIS.

InvoiceCloud, a leading solution for digital bill payment services and Guidewire PartnerConnect Solution partner at the Select level, has collaborated with Guidewire to release new cloud native accelerators to the Guidewire Marketplace. This collaboration enables mutual customers to fully leverage the benefits of the cloud, from faster time to market to simplicity of maintenance. Through the integration, insurers can offer a streamlined, modern payment experience to policyholders to help drive customer convenience, loyalty, and retention.

InvoiceCloud, a leading solution for digital bill payment services, has released a new online payments report in conjunction with a third-party research firm, offering key insights into digitally reluctant bill payers’ payment preferences and behaviors. The survey focused on four distinct populations: those who are aged 55+, non-English speakers, those who primarily write checks, and the unbanked. The report is an important resource for organizations within the financial services, tax, utilities, and insurance sectors to help them better understand, engage with, and serve personas historically resistant to online payments. 

As Farm Bureaus seek new ways to remove friction from their members’ payment experience, InvoiceCloud, a leading solution for digital payment services, has experienced significant sector growth. With notable customers including Georgia Farm Bureau Insurance Company, InvoiceCloud now serves millions of Farm Bureau members across the country.