InvoiceCloud, a leading solution for digital bill payment services, today announced a significant enhancement to its Online Bank Direct (OBD) solution, enabling billers to automatically separate payments based on the paid invoice type, simplifying deposits for their customers. This revolutionary feature streamlines cash application and reconciliation processes, leading to faster access to funds and improved financial visibility for both billers and their customers.

InvoiceCloud, a leading solution for digital bill payment services, has received category wins for Customer Service Department of the Year in the 22nd Annual American Business Awards^®, and Customer Service Department of the Year – Financial Services – 100 or More Employees in the 18th annual Stevie Awards for Sales & Customer Service.

InvoiceCloud, an EngageSmart solution for online bill payment services and a member of Oracle PartnerNetwork (OPN), today announced it will attend the Oracle Energy and Water Customer Edge Conference (Oracle Customer Edge) in Austin, TX on March 24-26, 2024. Oracle Customer Edge is an invitation-only event for utilities professionals to share lessons learned, best practices, and insights on the future of energy and water. InvoiceCloud collaborates with Oracle Energy and Water on joint billing and payments solutions and is a Diamond sponsor of the event.

InvoiceCloud, an EngageSmart solution for online bill payment services, today announced 2023 as a year of unparalleled innovation in the company’s history with over 340 platform enhancements delivered. This commitment to continuous improvement empowers businesses and organizations to streamline operations, enhance customer experience, and accelerate payments, including the 224 new customers who implemented the InvoiceCloud solution in 2023.

San Jose Water (“SJW” or “the Company”), a wholly owned subsidiary of SJW Group (NYSE: SJW), has implemented InvoiceCloud, an EngageSmart solution for online bill payment services, as its strategic payment technology provider for its approximately 230,000 customer accounts in Silicon Valley.

TruePoint Solutions, leading provider of CIS/billing solutions for utilities, agriculture, and professional services for public agencies today announced that the City of Evanston, IL has enhanced payment options for its customers through the addition of InvoiceCloud, an EngageSmart solution for online bill payment services. InvoiceCloud integrates directly with Evanston’s existing TrueBill utility billing solution.

EngageSmart, Inc. , a leading provider of vertically tailored customer engagement software and integrated payments solutions, has appointed Dan Freund as Chief Sales Officer, Enterprise Solutions. In this role, Freund will lead sales for EngageSmart’s Enterprise Solutions, including InvoiceCloud and DonorDrive.

InvoiceCloud, an EngageSmart solution for online bill payment services, and Harris, a global vertical market software provider and enterprise acquirer, announced that nearly 400 joint customers saw an average increase of 147% in AutoPay enrollment within their first year following implementation of the InvoiceCloud-Harris integrated solution. On average, Harris and InvoiceCloud’s joint Electronic Bill Payment and Presentment (EBPP) …

InvoiceCloud, an EngageSmart solution for online bill payment services, released its annual State of Online Payments report in conjunction with Regina Corso Consulting, offering key insights into customer payment preferences and behaviors. This is the fourth year InvoiceCloud has released this report to help enterprise businesses within the financial services, tax…

InvoiceCloud, an EngageSmart solution for online bill payment services, has announced a new integrated solution with Oracle Energy and Water to enhance the utility payment experience for joint customers. Oracle and InvoiceCloud now provide Oracle-supported, pre-built, real-time integration with Oracle Utilities Customer Information Systems (CIS)…

InvoiceCloud, an EngageSmart solution for online bill payment services, has been named to PropertyCasualty360’s Insurance Luminaries Class of 2023 in the category of Technology Innovation.

This recognition celebrates innovation in the property and casualty insurance industry. The program spotlights top professionals,…

Aumentum Technologies and InvoiceCloud, an EngageSmart solution for online bill payment services, today announced a new integrated solution to enhance the tax payment experience and streamline county tax offices’ internal efficiencies. Since April 2022, Aumentum Technologies and InvoiceCloud have collaborated to architect numerous streamlined solutions to provide…