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Helping Utility Customers Tackle Collections Challenges
Paul Applegate, VP of Alliances and Business Development recently collaborated with ASUG, Americans SAP Users Group, to discuss the…
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Event Recap: 2025 Oracle Edge SummitÂ
Oracle Energy and Water’s Customer Edge Summit is a one-of-a-kind event for utility professionals to share lessons learned, best…
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3 Strategies for Reducing Delinquent Utility Payments
Energy service providers across the U.S. are struggling with the consequences of late and delinquent utility payments, while service…
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Where to Find the InvoiceCloud Team at HCTC 2024
The Harris Customer Training Conference (HCTC) is an eagerly anticipated event for the InvoiceCloud team. The annual gathering provides…
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Disrupting without Disruption: The Reality of Digital Transformation for Utilities
It’s all well and good to talk about the importance of a modern customer experience (CX) and the consequences…
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Where to Find the InvoiceCloud Team at CS Week 2024
CS Week 2024 is an eagerly anticipated event for the InvoiceCloud team, serving as a cornerstone for advancing utility…
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Event Recap: Oracle Edge and OUUG 2024
Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share…
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What Water Systems can Learn from Digital Billing and Payments Research
This year’s State of Online Payments report shows digital billing and payment options continue to gain momentum in all…
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The Power of Behavioral Change: Driving Utility InnovationÂ
The utility industry, a cornerstone of societal progress, is undergoing a profound transformation in response to environmental concerns, technological…
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6 Customer Engagement Trends Utility Providers Should Know
Customer engagement rates can determine a lot for utility service providers. Most notably, engagement with monthly bill payments can…
