1. Checklist: Is Your Billing Organization Prepared to Go Paperless?

    Posted on June 11, 2025

    Paperless bills are no longer a nice-to-have — they’re a strategic imperative. For billing organizations, the decision to go…

  2. What is Paperless Billing?

    Posted on June 6, 2025

    In today’s digital-first world, the shift away from paper is no longer an isolated trend. From federal agencies to…

  3. Mail Fraud: How Digital Payments Can Offset the Rising Threat

    Posted on February 15, 2024

    Despite our increasingly paperless world, mail fraud has emerged as a pervasive and evolving threat — in fact, mail…

  4. On-demand Webinar: the State of Municipal Bill Payments

    Posted on December 22, 2022

    Few customer touchpoints are as operationally important as billing and payment collection. Not only are bill payments a main…

  5. Video: Soquel Creek Conserves Resources Through Frictionless Payments

    Posted on November 10, 2022

    Soquel Creek Water District is a public agency dedicated to providing a high-quality and sustainable water supply to nearly…

  6. Video: Bona Vista Water Improves Productivity with Online Payment Services

    Posted on July 27, 2022

    Community growth can be an exciting and overwhelming time for utility providers — more people relying on your services…

  7. Webinar Recap: 9 Ways to Optimize the Resident Payment Experience

    Posted on March 10, 2022

    If your staff is tired of fielding payment-related calls from the residents of your city, town, or village —…

  8. How Billers can Curb Rising Paper Costs

    Posted on February 10, 2022

    In the thick of the digital age, where seemingly everything is done online, the cost of paper today has…