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3 Takeaways from New Local Government Research
In recent years, local governments have been forced to adapt to a wildly changing world, especially as it pertains to sending bills…
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3 Utility Session Recaps from CS Week 2021
For utility service providers, CS Week is the #1 annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North…
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Encouraging Self-Service Payments with AgentConnect
Driving more billers to self-service payment methods (also known as electronic adoption or e-adoption) is one of the most…
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Paperless Enrollment Decreases Utility Shutoffs by 72%: Client Story
Regardless of location or services provided, utility companies can all agree on one thing: disconnecting services due to a lack of…
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Key Takeaways from IASA Xchange 2021
The Insurance Accounting & Systems Association (IASA) is a non-profit exclusively dedicated to serving professionals in the insurance industry….
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Infographic: Municipal Benefits of Digitizing Tax Collection Services
One historical misconception of the tax industry is that certain manual tasks — like billing, resident communications, and collections…
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4 Keys to Reducing Late Premium Payments and Cancellations
Many insurance organizations share common pain points when it comes to collecting premium payments – but what’s the biggest, top-of-mind challenge that keeps insurers up…
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Expanding the Payment Experience for Utility Customers
Timely and reliable customer payments are the backbone for all utilities. As the world of technology improves around us,…
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GFOA Recap: What are Finance Officers Focused on for 2022?
The Government Finance Officer’s Association (GFOA) held their 2021 virtual conference last week. If you weren’t able to make…
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How Invoice Cloud Supports its Working Parents
While we never need a holiday to celebrate the parents in our lives, we can’t turn down the opportunity to give…
