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6 Tips for Improving Constituent Communications
For most elected officials, at least on the local level, constituent communications often present a challenge. While communications around…
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3 Insurance Best Practices in the Wake of COVID-19
As COVID-19 continues to ebb and flow, insurance organizations have had to continuously pivot in response to the health…
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How Billers can Curb Rising Paper Costs
In the thick of the digital age, where seemingly everything is done online, the cost of paper today has…
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The Key to Timely County Tax Payments (+ Free Resources)
Seventy-three percent of local governments surveyed for a recent InvoiceCloud report confessed that they struggle with late property tax…
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InvoiceCloud Announces Winner of First-Ever Online Billing Sweepstakes
Just last week, we celebrated an InvoiceCloud first by announcing the winners of our first-ever online billing sweepstakes! Over…
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Expanding the Payment Experience for Utility Customers
Timely and reliable customer payments are the backbone for all utilities. As the world of technology improves around us,…
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Increasing Self-Service Saves Utility $900k Annually: Client Story
For utility organizations, high credit card processing fees can cause water rates to rise, putting a strain on the organizations themselves and…
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What are Outbound Campaigns for Billing Organizations?
The key to maintaining relationships with your customers isn’t too different from how to maintain the other relationships in…
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The 5 Biggest Payment Engagement Trends for 2021
With 2020 behind us, all eyes are looking forward to what 2021 holds. For billing and payment professionals, that curiosity can be summed up…
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Webinar Recap: 4 Tips to Increase Online Adoption
When we talk about adoption, we are generally referring to e-adoption or electronic billing and payment adoption. At its…