1. Mount Pleasant Waterworks Saves 15 Hours a Week with Frictionless Digital Payment Solution: Client Story

    Posted on May 3, 2023

    Mount Pleasant Waterworks (MPW), a South Carolina water and wastewater utility serving a population of 95,000, was struggling with…

  2. Video: Georgia Farm Bureau Transforms Member Experience and Improves Payment Efficiencies 

    Posted on April 13, 2023

    Georgia Farm Bureau Mutual Insurance was created in 1958 by Georgia Farm Bureau, the state’s largest agriculture-based membership organization,…

  3. The Real-Life Benefits of Driving Digital Payment Adoption

    Posted on March 30, 2023

    The term “digital payment adoption” (a.k.a. e-adoption or electronic payment adoption) may sound like an abstract concept, but it’s…

  4. Event Recap: Oracle Edge 2023

    Posted on March 15, 2023

    Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share…

  5. On-demand Webinar: the State of Digital Premium Payments

    Posted on February 27, 2023

    Few policyholder touchpoints are as operationally important as collecting premium payments. Besides providing revenue, some policyholders only interact with…

  6. Enhanced Policyholder Experience Drives Digital Engagement: Client Story

    Posted on January 19, 2023

    EmPRO Insurance Company, a medical professional liability insurance carrier, was struggling with inefficient collections technology that complicated payments and…

  7. 3 Biller Ideas for New Year’s Resolutions 

    Posted on January 5, 2023

    Happy New Year! 2023 is in full swing and, if you’re anything like us, you may have taken some…

  8. Video: Truckee Meadows Water Authority Stabilized Rates with Stellar Digital Payment Experience

    Posted on December 13, 2022

    Truckee Meadows Water Authority (TMWA), a not-for-profit, community-owned water utility, was struggling to stabilize rates and improve internal operations…

  9. [On-demand Webinar] 10 Minutes to Impress with Utility Customer Engagement

    Posted on August 3, 2022

    For utility providers, time is of the essence. In fact, according to a recent study, utility providers typically only…

  10. How Does Driving Customer Self-Service Benefit Billers? 

    Posted on June 29, 2022

    It’s easier than ever to get things done whenever and wherever we want. Grocery and drug stores are equipped…