1. 3 Real-Life Ways Frictionless Payments Improve Revenue Collection

    Posted on May 27, 2022

    What do you think of when you hear the word “friction”? Maybe a point of contention you just can’t…

  2. Frictionless Payments Increase Policyholder Satisfaction: Client Story

    Posted on April 27, 2022

    As a member-owned Town Mutual Insurer, Northern Finnish Mutual Insurance Company (NFMI) and their subsidiary, NFM Auto Agency, Inc.,…

  3. Infographic: Digital Transformation in the Insurance Industry

    Posted on March 30, 2022

    Removing friction from the customer experience has become one of the major focuses of insurers worldwide, and for good…

  4. Webinar Recap: 9 Ways to Optimize the Resident Payment Experience

    Posted on March 10, 2022

    If your staff is tired of fielding payment-related calls from the residents of your city, town, or village —…

  5. 3 Insurance Best Practices in the Wake of COVID-19

    Posted on March 2, 2022

    As COVID-19 continues to ebb and flow, insurance organizations have had to continuously pivot in response to the health…

  6. 6 Digital Payments Trends to Watch in 2022

    Posted on December 10, 2021

    Another year is (almost) behind us, and it’s time to look forward to 2022. For billing and payment professionals,…

  7. Infographic: The State of Online Payments in 2021

    Posted on December 2, 2021

    Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and…

  8. Utility Payment Experience Drives 614% Adoption Spike: Client Story

    Posted on October 28, 2021

    For service providers, improving the utility payment experience is arguably one of the most positively impactful things an organization can do. Namely,…

  9. Accept Convenient Cash Payments with CheckFreePay

    Posted on October 6, 2021

    Paying bills online is becoming increasingly popular — it’s convenient and simple for both billing organizations and their customers….

  10. Why Use Outbound Payments for Insurance Claims?

    Posted on June 30, 2021

    Larger insurance organizations often wield the most digital advantages in the industry, which presents a number of challenges for other property…